Job Opportunity: Customer Advisor I position available at Tamrin International Trading PLC in Addis Ababa. Automotive jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

1. Identifies service requirements and inspects conditions of vehicles;

2. Receives vehicles for service and/or repair, enters all details on job order slip, job cards and gets the customer signed on job order slip and receives the vehicle for repair and maintenance;

3. Records customers’ addresses and vehicles particularity in the database;

4. Ensures that customers are aware of the full extent of service available in the W/shop;

5. Records defects and informs customers on the pressing problems of the vehicle brought for maintenance/service ;

6. In case detailed diagnoses is required, arranges for inspection and/or road test before job order slip is completed and customer signs consent for the job order;

7. Checks and records all remarks seen on the vehicle and list out accessories in the vehicle, during receiving and handovers to customers when the repair work is completed;

8. Hands over vehicles to technicians as per the receiving check list;

9. Informs the customer, the progress of the work, and seeks the customer’s agreement before taking up new repair activities;

10. Registers customers’ remarks, satisfaction or reservations and discusses findings with immediate supervisor or senior customer advisor for appropriate action.

11. Keeps a logbook of all jobs by date and plate number;

12. Keeps customers’ enquires, proforma and other service document files in order;

13. Keeps updated vehicles repair status  every day and communicates with customers upon request;

14. Ensures that all job orders are completed, and vehicle tested on the road;

15. Performs other related tasks as required.

From recognized university/collage first degree in Mechanical Engineering/ Automotive Engineering/ Automotive Technology or other relevant field of study and 2 year related work experience

How To Apply

Interested applicants and qualified candidates should submit their application cover letter with original documents, CV and non-returnable copies of within 6 working days from the time of this vacancy announcement. 

Place of application:- on the way from ‘Megenagna’ to imperial Hotel In front of Anbessa Garage next to (DHL)

For More information:   Tel +251-114-431130, +251-114-431444 PO. Box 121225 Addis Ababa.