Customer Service Officer

Hijra Bank S.C

Posted: Aug 02, 2025

Full time

Career Level: Junior Level(1-3 years)
Salary:
Location: Addis Ababa, Agarfa, Dire Dawa, Babile, Jigjiga, Seka Chekorsa, Ommo Nada, Not Specified
Deadline: Aug 13, 2025
Expired

Job Summary 

Under close supervision, assists customers in filing out various forms; provides front line operations including account opening, local transfer, international money transfer, cash operations and other frontline banking operations; issues passbooks and cheque books to customers; keeps custody of customers’ specimen signature cards; initials deposit and withdrawal vouchers to verify accuracy of signatures.  Identify payees of negotiable instruments; approves transactions when assigned as checker; answer customers enquiries; maintains fast, reliable and customer approached banking service; serves the bank customers as maker and checker.

Qualification

  • Bachelor’s degree in Accounting, Management, Economics, or related fields.

Experience

  • Two (2) years of  Banking Operations experience. Knowledge of IFB will be advantageous

Duty station

  • Addis Ababa,  Agarfa, Dire Dawa, Babile, Jigjiga, Seka Chekorsa, Ommo Nada

How To Apply

Interested and qualified applicants should submit their application letter, updated resume/CV, and Educational Certificates within ten (10) days time from the date of this vacancy announcement  https://forms.gle/KFLgygPkk2iXJKkr6


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