Job Opportunity: Customer Experience Management Expert position available at Nisir Micro Finance S.C in Addis Ababa. Accounting and Finance, Management, Business and Administration, Warehouse, Supply Chain and Distribution jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Nisir Microfinance Institution S.C is one of the pioneering financial service providers in Ethiopia focusing on serving Micro, Small and Medium Size Enterprises. Supported by its Core Banking System, Nisir provides ranges of credit and saving services. Currently, Nisir works on immense organizational re-structuring as it’s aiming significant growth and expansion in its overall operation. And it is with this rationale that Nisir invites qualified and energetic candidates for the following positions.

Place of Work: Head Office (for SN: 1,2,4,5,6 & 7) and Branches (for SN: 4)

Salary: As per the company scale (Attractive)

Qualification and Experience required

• Master’s degree or Bachelor’s degree in Management, Accounting or related fields two (2) year and three (3) years of relevant experience for Masters and Bachelor, respectively.
• Professional Qualification: Strong analytical skills

     Job purpose

• To enhance customer service excellence by introducing and customizing service quality monitoring models, setting the standards, and continuously monitoring service delivery and customer interactions with Nisir.

How To Apply

After checking the eligibility criteria and preparing all the necessary documents, qualified and eligible applicants shall apply only online through vacancyhrm@nisirmfi.com within 7(seven) days from the date of this announcement to Nisir Microfinance Institution S.C, Human Resource Management Directorate.

In person or postal application will not be accepted. Only short-listed applicants will be communicated. 

Application deadline: 5:00 PM, August 31, 2025.