Job Title :  Sales Operation Coordinator and Analyst

Job Level  : 8

Reports To  :  Executive Officer, Marketing and Sales 

Company   : TTK PLC

Location :  Addis Ababa/Gelan

Job Summary

To support and coordinate the sales operations by managing sales data, monitoring performance metrics, and optimizing sales processes. The role ensures the smooth execution of sales strategies through data analysis, reporting, inventory coordination, and interdepartmental collaboration.This role involves extracting, transforming, and presenting sales data to identify trends, opportunities, and areas for improvement, ultimately contributing to increased revenue and market share.

Key Responsibilities:

• Coordinate daily sales activities between field sales teams, distribution centers, and internal departments.
• Ensure timely order processing, delivery coordination, and invoice generation.
• Monitor product availability and manage inventory alignment with sales forecasts and customer orders.

• Collect, compile, and validate sales data from various sources including internal sales reports, CRM systems, ERP systems, distributor data, market research firms, and external market intelligence.

• Ensure the accuracy, completeness, and consistency of all sales-related data.

• Maintain and update sales databases and reporting tools.

• Conduct comprehensive analysis of sales performance across different dimensions: by product category, SKU, region, channel, customer, and sales representative.

• Track and report on key sales performance indicators (KPIs) such as sales volume, value, market share, distribution breadth and depth, average selling price, and gross margins. 

• Identify trends, patterns, and anomalies in sales data, providing explanations for variances from targets or forecasts.

• Develop and generate regular (daily, weekly, monthly, quarterly, annual) sales performance reports and dashboards for sales management and other stakeholders. 

• Create compelling data visualizations to present complex information clearly and concisely (e.g., charts, graphs, pivot tables).

• Provide insights on market opportunities, threats, and competitor strategies to inform sales and marketing initiatives.

• Assist in the development of sales forecasts and budgets by analyzing historical sales data and market factors.

• Support the sales planning process by providing data-driven recommendations on target setting and resource allocation.

• Analyze the effectiveness and ROI of pricing strategies, promotional campaigns, and trade marketing activities.

• Provide insights on the impact of promotions on sales volume, revenue, and profitability.

• Collaborate with the Sales Operations Officer, Marketing, Finance, and Supply Chain departments to ensure alignment of data, reporting, and insights.

• Provide data support for strategic business reviews and planning sessions

Qualification

Education

• BA degree in Marketing Management, Salesmanship, Business Administration, Management, Business Management or related fields

Experience:

• 4 years relevant experience in salesmanship, Sales operation Officer, Sales Analyst, Sales Data Encoder and other related sales areas.

Skills:

• Advanced proficiency in Microsoft Excel is mandatory (VLOOKUP, HLOOKUP, Pivot Tables, Conditional Formatting, advanced formulas, data validation, charting). 
• Strong analytical and critical thinking skills with the ability to interpret data and draw actionable conclusions. 
• Proficiency in data visualization tools (e.g., Power BI, Tableau, Google Data Studio) is highly desirable. 
• Experience with CRM (Customer Relationship Management) and/or ERP (Enterprise Resource Planning) systems data extraction and reporting. 
• Knowledge of statistical analysis concepts is a plus. 
• Excellent written and verbal communication skills to present findings clearly and effectively. 
• High attention to detail and accuracy. 
• Ability to manage multiple tasks and prioritize effectively. 
• Fluency in Amharic and strong command of English (both written and spoken). Ability to work independently and as part of a team in a fast-paced environment

How To Apply

Interested application that full fill the above requirement shall send their non- returnable application, CV, copies of diplomas, student transcripts and work experience testimonials within 7 days of first announcement through following address in person or email at

Dembel City Center Bldg 9th Floor (907)

Email :-  recrttkindplc@gmail.com

Addis Ababa  Tel- 0115540349