Job Opportunity: Front Office Manager position available at RAMADA BY WYNDHAM ADDIS, ADDIS ABABA in Addis Ababa. Business and Administration, Management, Hotel and Hospitality jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Job Overview 

Ramada by Wyndham Addis is seeking an experienced and professional Front Office Manager for a new hotel opening in Addis under the Ramada management team.

Location of Interview: Ramada HR Office

Key Responsibilities

• Ensure smooth day-to-day operations of the front desk, including guest check-in/check-out procedures
• Make sure all front-line staff, reception, reservation, concierge and telephone operators are providing a high standard of service.
• Control guest transportation requirements and oversee vehicle availability.
• Ensure all front office management operation is in line with the hotel policy.
• Provide high degree of professional service to arriving and departing guests.
• Handle guest complains in a professional manner.

Qualifications & Skills

• Bachelor’s degree in business administration, Hospitality Management, or related field.
• Proven experience as a Front Office Manager, or in a similar customer service/administrative role.
• Strong leadership and people management skills.
• Problem-solving skills and ability to remain calm under pressure.
• Strong organizational and multitasking abilities.
• Customer-oriented mindset with a focus on service excellence.
• Languages: Proficiency in English is required.

How To Apply

 Interested candidates are invited to send their applications to Genet.G-Egziabiher@ramadaaddis.com.