Supervise the hotel’s overnight operations, ensuring smooth functioning, guest satisfaction, financial reporting, and security.

Key Responsibilities:

• Oversee front office, housekeeping, and security teams during the night shift.
• Perform night audit duties, reconciling daily accounts and financial transactions.
• Prepare and submit end-of-day financial and occupancy reports to management.
• Handle guest check-ins/outs, reservations, and special requests professionally.
• Resolve guest complaints promptly to ensure guest satisfaction.
• Monitor hotel security and emergency procedures throughout the night.
• Ensure staff follow hotel policies, grooming, and service standards.
• Act as the hotel’s representative during the night, making executive decisions when required.
• Brief the morning management team on key overnight incidents.

Requirements:

• Previous experience as a Night Manager or supervisory role in the hotel industry.
• Strong finance and reporting skills with the ability to execute and run night audits.
• Ability to handle guest relations professionally during late hours.
• Strong decision-making and problem-solving skills.

Education & Skills:

• Bachelor’s Degree/Diploma in Hotel Management, Business Administration, or related field.
• Proficiency in hotel management systems (IDS software preferred).
• Strong leadership and multitasking abilities.
• Excellent communication skills in English (additional languages are an advantage).

How To Apply

Interested applicants must send their CV along with all supporting documents (such as degree certificates, work experience letters, etc.) in a single PDF file to bellevuehotelhr@gmail.com. The PDF file must be named using the applicant's full name (e.g., FirstName_LastName.pdf), and the email subject line must clearly state the position being applied for. Applications that are incomplete, lack the required subject line, or are not submitted as a single, properly named PDF file may not be considered.