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Job Opportunity: Bank Partnerships Manager (BPM) position available at Kifiya Financial Technologies in Addis Ababa. Economics, Accounting and Finance jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.
Bank Partnerships Manager (BPM) Departments: BPaaS, Shariah, MSP
Reports To:Chief of Shariah-Compliant Intelligent Officer
Position Summary
The Bank Partnerships Manager (BPM) is responsible for managing and expanding Kifiya’s strategic relationships with partner instituions to drive joint business growth, liquidity utilization, and digital product adoption. The BPM acts as the primary bridge between Kifiya and its partners, ensuring that digital financial solutions are effectively launched, integrated, and scaled in line with both institutions’ commercial and impact objectives.
This role blends strategic relationship management, operational coordination, and performance oversight ensuring each partner achieves measurable growth in borrowing, collections, and revenue contribution across Kifiya’s product lines.
Core Purpose
To strengthen and grow Kifiya’s institutional partnerships with banks through structured engagement, delivery excellence, and data-driven performance management ensuring that collaboration translates into sustainable commercial value and impact.
Key Responsibilities
1. Partnership Management and Growth
Serve as the primary relationship owner for assigned partner financial institutions, maintaining strong, trust-based relationships with senior management and operational teams.
Develop and execute partnership growth plans, ensuring alignment with Kifiya’s strategic objectives and each bank’s business priorities.
Coordinate joint planning sessions to identify new lending products, customer segments, and digital channel opportunities.
Ensure partners are fully onboarded, equipped, and supported to deliver on lending, velocity, and utilization targets.
2. Commercial and Performance Oversight
Track and drive borrowing, liquidity utilization, and repayment performance across assigned FIs.
Translate institutional goals into partner-level KPIs and monitor progress against targets through data-driven dashboards.
Conduct monthly business reviews with partners to assess portfolio performance, identify gaps, and define corrective actions.
Ensure partner compliance with operational standards, data reporting, and agreed financial commitments.
3. Product Launch and Go-to-Market Execution
Support the rollout of Kifiya’s digital lending and financial products across partner institutions.
Coordinate cross-functional teams (product, technology, marketing, and operations) to ensure seamless product deployment.
Lead go-live readiness assessments, manage launch timelines, and facilitate issue resolution during early-stage implementation.
Track customer adoption, product usage, and channel performance to optimize future launches.
4. Marketing, Training and Channel Enablement
Collaborate with marketing and communications teams to design joint campaigns that drive awareness, engagement, and uptake of Kifiya’s products.
Deliver ongoing training and capacity building for bank staff to ensure strong understanding of digital lending solutions.
Ensure marketing and promotional activities are aligned with Kifiya’s brand and partnership strategy.
Measure the impact of marketing efforts on acquisition, activation, and conversion metrics.
5. Operational Excellence and Issue Resolution
Serve as the escalation point for operational or process-related issues between Kifiya and the FIs.
Coordinate quick resolutions in collaboration with Operations, Risk, and Technology teams.
Continuously optimize workflows between Kifiya and the bank to improve disbursement velocity, collection efficiency, and customer experience.
Track partner satisfaction and proactively identify risks or bottlenecks in service delivery.
6. Data, Reporting and Analytics
Maintain accurate, real-time reporting of all partner performance metrics.
Generate weekly and monthly performance reports highlighting trends, achievements, and areas needing attention.
Use data analytics to identify growth opportunities, underperforming channels, and emerging customer needs.
Present actionable insights to leadership to guide partnership strategy and decision-making.