Job Opportunity: Digital Marketing and Website Management Officer position available at Ethio-Friends Foundation for Refugees in Addis Ababa. Engineering, IT, Computer Science and Software Engineering jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

About the Job 

Ethio-Friends Foundation for Refugees(EFFR) is the first legally registered Refugee Led Organization (RLO) in Ethiopia, is looking for a highly qualified Digital Marketing and Website Management Officer for the project “Empowering Families Through E-commerce to Support Children's Education and Well-being," in Addis Ababa.

Organizational overview

Ethiopia hosted more than 1.1 million Refugees and Asylum seekers coming from different neighboring countries. The protracted nature of humanitarian assistance and the funding crisis from time to time, absence of meaningful Refugee engagement in the humanitarian response and the ongoing conflict and violence in their home countries forced Refugees to stay for long in the hosting country. The implementation of durable solutions such as Return to home country, third country resettlement and local integrations have been a challenge for Refugees and asylum seekers. Ethio-Friends Foundation for Refugees is established to promote human rights, live hood opportunities, gender equality, alleviate gender based violence and being voice for voiceless people of concerns. Refugees and asylum seekers and hosting communities are our target people of concerns. 

The project, "Empowering Families Through E-commerce to Support Children's Education and Well-being" is two years project supported by Conrad N Hilton Foundation. It aims to empower families economically through e-commerce, improve children's educational opportunities, early childhood development and overall well-being, and to enhance the advocacy and influencing capacity of refugee-led organizations. 

Ethio-Friends Foundation for Refugees (EFFR) is currently working in collaboration with stakeholders in Ethiopia such as Refugee and Returnee Service (RRS), UNHCR, Inkomoko, DRC, JRS, GIZ, Oxfam GB, Hilton foundation and other local, National and International NGOs and UN agencies.

Overall purpose of the role

The Digital Marketing and Website Management Officer is responsible for enhancing the organization’s online presence, driving digital engagement, and ensuring the smooth operation of its web platform. This role combines strategic marketing execution with technical oversight and data-driven analysis.

Key duties and responsibilities

• Digital Marketing, Campaign Development and Execution: Design and implement targeted digital marketing campaigns across platforms such as Google Ads, social media, and email to increase visibility and engagement.
• Social Media Management: Oversee the organization’s social media accounts, creating and curating compelling content tailored to the interests and needs of the target audience.
• Search Engine Optimization (SEO): Optimize website content and structure to improve searching and increase traffic.
• Performance Monitoring: analyze the effectiveness of digital campaigns and prepare periodic reports with insights and recommendations for improvement.
• Capacity Building: provide training refugee participants on the platform on how to showcase their products effectively and improve image quality to enhance marketability (as the project aims to empower them).
• Website Management and Content and Service Updates: maintain and regularly update website content, including products, services, and organizational information to ensure accuracy and relevance.
• Technical Coordination: Collaborate with web developers to ensure the website functions smoothly and meets performance standards.
• User Experience Enhancement: Monitor user interactions and propose improvements to enhance navigation, accessibility, and overall user satisfaction.
• E-Commerce and Customer Interaction: Manage online payment systems, order processing, and customer communications through the platform to ensure a seamless experience.
• Analysis and Reporting: Utilize tools such as Google Analytics to monitor user behavior, traffic sources, and conversion rates.
• Performance Reporting: Generate regular reports on website traffic, sales performance, and key performance indicators (KPIs) to inform strategic decisions and optimize digital efforts.

Duty Station: Addis Ababa

Salary and Incentives: Gross Salary 77,500 ETB subject to government taxation   

Language Requirement: Strong Amharic and English skills is mandatory and knowing other local languages is an asset 

Number of Positions: 1

Employment Type: Full-time

Office Address : Addis Ababa Ayat Tafo Gebriel next to Dashen Bank 

Closing date for applications: 3rd of January 2026

Academic Requirements and Relevant Experience

• A Bachelor Degree in Media and communication, computer science and software engineering, , information management and other related fields with at least three (3) years relevant work experience in media and communication preferably in the NGO sector
• Relevant exposure to the work of the Refugee Led Organization and Refugee responses will be an advantage.

Required Skills

• Very good planning and organizational skills
• Excellent communication, planning and advocacy skills; 
• Readiness to share information and knowledge at all times, drive for results and continuous improvement;
• Adaptive, Patient, resilient and flexible 
• Excellent ability to work using MS Word, MS Excel and MS PowerPoint, etc. 
• Knowledge and experience in additional computer office applications and working tools will be an advantage.

How To Apply

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English via ethiofriendsfoundation@gmail.com  or through ethiojobs.net