Job Opportunity: Key Account Manager – Shippers position available at Wagwago Trading PLC in Bole, Addis Ababa. Logistics, Transport and Supply Chain, Sales and Marketing, Business Development jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

About Trucksload Logistics Solutions 

Trucksload is a dynamic freight-tech startup based in Addis Ababa, on a mission to revolutionize how cargo moves across Ethiopia and beyond. 

Our platform streamlines cargo booking, carrier matching, and real-time tracking, empowering everyone from independent truck owners to major corporations to operate with greater speed and lower costs. Driven by values of Impact, Excellence, and Collaboration, we are expanding our footprint to create a more connected and scalable transport network. We offer a high-energy environment where your work directly contributes to the country’s economic infrastructure.

We are looking for bold, innovative thinkers to help us build the future of transport. Join us in creating a faster, more reliable, and transparent logistics network for Ethiopia.

Job Summary:

The Key Account Manager – Shippers is responsible for acquiring, onboarding, activating, and retaining shipper accounts on the Truckload Digital Freight Matching Platform, ensuring consistent load posting, customer satisfaction, and revenue growth.

Key Duties and Responsibilities:

•  Identify and onboard corporate, SME, and institutional shippers.
•  Guide shippers through registration, verification, and first-load posting.
•  Ensure rapid activation and adoption of the digital platform.
•  Serve as the primary point of contact for assigned shipper accounts.
• Drive repeat usage and increase loads per active shipper.
• Monitor shipper activity and address commercial-related concerns.
• Ensure alignment between shipper expectations and platform capabilities.
• Educate shippers on platform benefits, pricing, and processes.
• Collect market feedback and relay insights to Product and Operations teams.
•  Support marketing campaigns and promotional initiatives.
• Track and report shipper onboarding and activation KPIs.
• Contribute to GMV and revenue targets through active accounts.
• Maintain accurate CRM and reporting records.

• Bachelors’  Degree in Business, Marketing, Logistics, or related field
• Minimum of 5 years of experience in B2B sales, logistics, or key account management
• Experience with digital platforms or marketplaces is an advantage
• Strong negotiation and relationship management skills.
• Customer-centric mindset
• Strong communication and presentation skills
• Data-driven decision making
• Ability to work in a fast-paced, digital environment

How To Apply

Candidates who fulfill the above requirements can submit their application through the google form link: https://forms.gle/nKh5JmNDxP3NUySw5