Job Opportunity: Senior Sales Supervisor position available at Metropolitan Real Estate PLC in Addis Abeba, Addis Ababa. Sales and Marketing jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

 Job Description:

The Senior Sales Supervisor will oversee and support the real estate sales team, driving performance to meet or exceed sales targets and delivering exceptional service to clients. This role involves planning and implementing sales strategies, managing a team of sales agents, tracking progress, and ensuring that the team adheres to the company’s standards and policies. The Sales Supervisor will be crucial in motivating the sales team, identifying growth opportunities, and enhancing customer satisfaction, ultimately contributing to the company’s revenue growth and market presence.

 Key Responsibilities

1. Sales Team Management

• Supervise daily sales operations, ensuring all team members meet their targets and deliver high-quality service.
• Conduct regular team meetings to discuss performance, provide feedback, and set action plans for achieving sales goals.
• Assist in recruiting, training, and developing new sales agents, ensuring they have the necessary skills and knowledge.
• Manage and resolve conflicts or issues within the team in a constructive manner.
• Daily close follow up of activities of each sales team member and their respective KPIs, ensure submitting daily, weekly and monthly reports to his/her manager.

2. Sales Strategy and Planning

• Work with the Sales Manager to develop and implement sales strategies aligned with company objectives.
• Identify new opportunities to expand market share, improve customer reach, and strengthen the company’s position in the real estate market.
• Monitor and analyze sales performance data, reporting trends and insights to the Sales Manager.

3. Customer Relationship Management

• Ensure the team builds and maintains positive relationships with clients, providing a high level of customer service and addressing client needs promptly.
• Oversee client interactions to ensure compliance with company policies and industry standards.
• Collaborate with the sales agents on complex or high-value deals, assisting them with negotiations and contract finalization.

4. Sales Reporting and Tracking

• Track sales metrics and key performance indicators (KPIs) for each team member and report results to senior management.
• Prepare weekly and monthly sales reports, including revenue, sales activity, and client feedback.
• Use CRM software to record sales activities, and client interactions, and track team progress.

5. Market Analysis

• Stay updated on industry trends, market conditions, and competitor activities to keep the team informed and responsive to changing market demands.
• Suggest pricing adjustments and promotional activities based on market insights.

Job Specification:

 Education and Experience

• Bachelor’s degree in Business Administration, Sales, Marketing, Real Estate, or a related field.
• Minimum of 5 years of experience in sales, preferably 3 years in the real estate sector.
• Prior experience in a supervisory or team leadership role is a must.
• High-level experience with CRM software, sales tracking systems, and Microsoft Office.

 Skills and Competencies

• Leadership Skills: Proven ability to lead, motivate, and manage a team to achieve sales targets.
• Sales Skills: Strong understanding of the sales process, very close follow-up with the sales team with a focus on lead generation, client conversion, and closing.
• Customer Service Orientation: Excellent interpersonal and communication skills to build and maintain positive client relationships.
• Analytical Skills: Ability to analyze data, interpret market trends, and provide actionable insights to improve sales performance.
• Problem-solving skills: Effective in handling challenges and resolving issues that arise in a fast-paced environment.
• Time Management: Able to prioritize tasks and manage multiple responsibilities efficiently.

 Personal Attributes 

• Goal-oriented, with a result-driven approach.
• High level of integrity and ethical standards.
• Adaptable and able to work in a dynamic, competitive environment.
• Positive attitude with a proactive approach to overcoming challenges.

 Additional Requirements

• Knowledge of the local real estate market and current trends.
• Willingness to work flexible hours, including evenings and weekends, as needed.
• Valid driver’s license (if required for onsite property visits).

 Performance Metrics

• Achievement of team sales targets.
• Customer satisfaction and retention rates.
• Accuracy and timeliness of sales reporting.
• Team engagement and development levels.

How To Apply

Interested and qualified applicants can apply online through Ethiojobs.net, or sending your resume to Hr@metropolitanaddis.net.

Use the subject line "Senior Sales Supervisor" when applying through email.