Collector (Accounts Receivable)

Job Description

Job Summary

A collector (also called a bill and account collector or debt collector) is responsible for locating customers with overdue accounts, contacting them, verifying debts, and negotiating payment plans while documenting all interactions and following legal and company guidelines.

Roles & Responsibilities

• Collect payments on past due bills

• Create a list of people who have not made payments

• Organize list according to severity of delinquency

• Ensure all customer information is correct, including phone numbers and addresses

• Call customers using telephone

• Analyzing invoices, as contractually required, and forwarding to clients

• Collection of unpaid consumer debt or 3rd party merchant receivables in a call centre environment

• Collection of unpaid consumer debt or 3rd party merchant receivables in a call centre environment

• Documents all discussions and actions in the collections system or database

Job Requirements

• Education: Level III and above in Accounting or related fields of Study

• Experience: 2 or more years of Experience in Collection or Liaising

Skills & Competencies

• Valid Driving License with Very Good Driving Skill is Mandatory

• Strong communication and negotiation skills.

• Ability to manage multiple delinquent accounts.

• Familiarity with collections software and CRM tools.

• Knowledge of relevant regulations

• Analytical skills for reviewing account histories and aging reports.

How To Apply

Interested & Qualified Candidates can directly apply through the email ADDHI_HRD@hilton.com or send 3-4 Pages CV only to the Office of Director of Human Resources, Hilton Addis Ababa