EV Service Technicians

Job Description

Position Overview

We are looking for an Electrical Vehicle Technicans to support the after-sales operations of our Electric Vehicles (EVs) in Ethiopia.

The candidate should have practical experience in the Electrical & Electronics industry and a good understanding of electrical systems, electronic components, wiring, controllers, sensors, batteries and troubleshooting.

Key Responsibilities

1. EV Electrical & Electronic Troubleshooting

• Diagnose electrical and electronic problems in EVs.
• Troubleshoot issues
• Identify root causes of electrical/electronic failures.
• Guide technicians in systematic fault diagnosis and rectification.
• Use multimeters, thermal testers, diagnostic tools and other electrical testing equipment.

2. EV After-Sales Support

• Provide technical support to dealers and service centres.
• Assist technicians in resolving difficult electrical/electronic complaints.
• Support field troubleshooting and breakdown cases.
• Coordinate with the technical team/manufacturer for unresolved technical issues.
• Maintain records of recurring technical problems.
• Recommend corrective and preventive actions.

3. Battery & Charging System Support

• Support diagnosis of EV battery-related complaints.
• Check battery voltage, connections and related electrical parameters.
• Support BMS-related troubleshooting.
• Assist in identifying charging-related problems.
• Diagnose charger, charging socket, cable and related electrical issues.
• Ensure proper safety procedures are followed during battery and high-voltage system work.

4. Field Support

• Visit dealers, workshops and customer locations when required.
• Investigate major or repeated vehicle complaints.
• Support technical campaigns and product improvement activities.
• Assist during new EV/product launches.
• Conduct technical inspections and service audits.

7. Spare Parts & Technical Coordination

• Identify electrical/electronic spare-parts requirements.
• Coordinate with the spare-parts team for availability of critical components.
• Identify fast-moving and critical electrical components.
• Maintain a list of recurring failed components.
• Provide technical input for spare-parts planning.

Technical Reporting

Prepare regular management reports related to service.

Required Qualifications

• Diploma / Degree in Electrical Engineering, Electronics Engineering, Electrical & Electronics Engineering, Mechatronics or a related field. Preferably having knowledge of EV.
• Practical experience in the Electrical & Electronics system.
• Experience with electrical testing and troubleshooting equipment.
• Strong understanding of electrical circuits, wiring and electronic components.
• Experience in EVs will be a strong advantage.
• Experience in automotive after-sales/service will be added advantage
• Good knowledge of MS Excel and basic reporting tools.

Candidate Profile

The candidate should be:

• Technically strong and hands-on
• Good at fault diagnosis and problem-solving
• Comfortable working with electrical/electronic equipment
• Able to read wiring diagrams and circuit diagrams
• Comfortable using a multimeter and other testing equipment
• Willing to travel to dealers and customer locations
• Good at explaining technical problems to non-technical people
• Patient and systematic in troubleshooting
• Good at maintaining technical records
• Able to work independently
• Customer-oriented and service-focused

EV experience is preferred, but candidates from the Electrical & Electronics industry with strong practical troubleshooting experience can also be considered and trained on EV-specific systems.

Interested applicants who meet the above requirements can submit your application letter and updated CV on PDF or Word by clearly stating the position that you are applying for through www.ethiojobs.net