Job Summary
Reporting to senior management, the HR and General Service Manager will be responsible for leading the Human Resources and General Service functions of the organization. The role oversees recruitment, employee relations, performance management, office administration, facility management, procurement, and general administrative operations while ensuring compliance with Ethiopian labor laws and organizational policies. The position requires strong leadership, organizational, and problem-solving skills to support efficient business operations.
Key Duties & Responsibilities
Human Resources Management
- Lead the recruitment, selection, and onboarding processes to attract and retain qualified employees.
- Develop, implement, and update HR policies, procedures, and guidelines.
- Manage employee relations and ensure compliance with Ethiopian Labor Proclamation and other applicable regulations.
- Oversee performance management, employee training, learning, and development initiatives.
- Administer employee compensation, benefits, leave management, attendance, and disciplinary procedures.
- Maintain accurate employee records, HR documentation, and management reports.
General Services Management
- Manage office administration and ensure the efficient operation of office facilities.
- Supervise security personnel, cleaners, drivers, and other support staff.
- Oversee company assets, office equipment, and inventory management.
- Coordinate maintenance of office buildings, utilities, and workplace facilities.
- Manage the procurement of office supplies and general service requirements.
- Ensure a safe, clean, secure, and productive working environment.
- Coordinate transportation services, insurance matters, and other administrative support services.
Qualifications
- Bachelor's degree in Human Resource Management, Management, Business Administration, Law, or a related field.
- Master's degree is an added advantage.
- Minimum of 5 years of relevant work experience, including at least 2 years in a managerial or supervisory position.
- Strong knowledge of Ethiopian Labor Proclamation and HR best practices.
- Proven experience in general service management and office administration.
- Proficiency in Microsoft Office applications.
Required Competencies
- Leadership and team management skills.
- Decision-making and problem-solving abilities.
- Excellent communication and negotiation skills.
- Strong planning, coordination, and organizational skills.
- High level of integrity and confidentiality.
- Ability to work under pressure and meet deadlines.
Skills Required:
- Hr / Public / Admin
- Legal / Law
- Sales / Marketing / Business / Management
