Job Description
About ZamZam Bank
ZamZam Bank S.C. takes its name from ZamZam Holy Water, the life-giving spring associated with Makkah and the hills of Safa and Marwa. Inspired by this meaningful heritage, ZamZam Bank aspires to create lasting economic and social impact by expanding access to ethical, inclusive and affordable financial services.
ZamZam Bank is Ethiopia's first full-fledged Interest-Free Bank, pioneering a new chapter in the country's banking industry. The Bank is committed to delivering Shari’ah-compliant, affordable, effective and inclusive banking and financial services while leveraging technology, innovation and digital transformation.
The Bank's journey is built around a commitment to financial inclusion, innovation, professional excellence, customer service and sustainable economic development.
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Join Our Journey
As we continue to grow and strengthen our position in the Interest-Free Banking industry, we are seeking talented, energetic and results-oriented professionals who are ready to make a difference.
If you are looking for more than a job—if you want to build a meaningful career, contribute to financial inclusion and become part of the future of banking—ZamZam Bank invites you to apply.
Job Purpose
Drive the bank’s long‑term vision by translating ZamZam’s mission of ethical, Sharia‑compliant and sustainable banking into clear strategic roadmaps, KPIs and initiatives. Lead enterprise‑wide planning cycles, ensuring every objective, budget and project supports value‑based growth and social impact in line with Islamic finance principles. Continuously monitor execution, synthesize performance insights, and recommend course‑corrections to keep the bank ahead of market and regulatory expectations. Act as the central catalyst bridging leadership, business units and risk governance to embed a culture of disciplined strategy execution and continuous improvement.
Job Requirements:
Education: B.A Degree in Economics, Management, Accounting or other Business related fields
Experience: 3 years of banking experience of which 1 year as Officer I in Internal Audit area
Place of Work: East District Office (Diredawa)
Duties and Responsibilities
Lead Strategic Planning Processes – Coordinate the development, review, and refinement of the bank’s corporate strategy, ensuring alignment with ZamZam Bank’s mission and Islamic finance values.
Translate Strategic Goals into Actionable Plans – Cascade strategic objectives into departmental plans, KPIs, and performance targets
Monitor Strategy Implementation – Track and evaluate progress against strategic initiatives, and provide evidence-based recommendations for corrective actions.
Facilitate Bank-wide Performance Reviews – Organize and lead periodic strategy and performance review sessions with executive leadership and departments.
Conduct Strategic Research and Benchmarking – Analyse industry trends, peer performance, regulatory shifts, and macroeconomic factors to inform strategic decisions.
Develop Strategic Reporting Tools – Design dashboards, BSC scorecards, and reports that provide real-time insight into the bank’s strategic performance.
Support Budget and Resource Alignment – Work with finance and business units to ensure budgetary allocations and resource utilization are in line with strategic priorities.
What we offer
Purpose-Driven Career — contribute to the development of Interest-Free Banking and financial inclusion in Ethiopia.
Professional Growth — develop leadership, technical and professional capabilities.
Innovation — participate in digital transformation and modern banking services.
Impact — help expand access to financial services and economic opportunity.
Purposeful Culture — work in an organization founded on ethical values, professionalism, inclusiveness and social responsibility.
Competitive salary and attractive remuneration package.
How To Apply
Interested applicants who meet the above requirements can submit their application letter, updated CV, educational and work experience credentials in PDF format by clearly stating the position & location that you are applying for through the following application link: THIS LINK
Only candidates who meet the stated minimum requirements will be considered.
Only shortlisted candidates will be contacted.
ZamZam Bank reserves the right to use appropriate assessment methods as part of the recruitment process.
Applicants are expected to provide accurate and verifiable information.
