Established in 2019, Deborah Foundation is a registered non-profit organization with a mission to improve the lives of children with Down Syndrome and other intellectual disabilities through support in the areas of health, education, and Policy Advocacy.
The IT Technician is responsible for installing, maintaining, and troubleshooting the organization’s computer systems, networks, and equipment, as well as supporting website development and maintenance. The role ensures reliable day-to-day IT operations while also assisting in managing and updating the organization’s website and digital presence.
Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
Troubleshoot hardware, software, and network issues in a timely manner.
Provide technical support to staff (on-site and remote).
Set up user accounts, emails, and access permissions.
Maintain and monitor internet connectivity and local area network (LAN).
Install and update operating systems, antivirus, and essential software.
Ensure data backup is performed regularly and securely.
Maintain IT inventory and asset records.
Support meeting room IT setup (projectors, screens, video calls).
Ensure basic cybersecurity practices are followed across devices.
Coordinate with external IT service providers when needed.
Perform routine system checks and preventive maintenance.
Manage IT-related technical problems
Assist in the development, updating, and maintenance of the organization’s website.
Upload and update website content (news, reports, photos, announcements).
Monitor website performance and ensure it is functioning properly.
Troubleshoot basic website issues and coordinate with developers/hosting providers when necessary.
Ensure website security, backups, and domain/hosting renewals.
Support improvements to website design, user experience, and functionality.
