Junior customer service officer(Female candidate)

Job Description

E-Ethio Credit System PLC is looking for a qualified, responsible, and detail-oriented Junior Customer Service Officer for our building located in Legetafo.

The role involves rental accounting, payment collection, tenant/customer service, documentation, and supervision of security and cleaning staff.

Key Responsibilities

• Record and follow up on rent, cost-sharing, and other payments.

• Collect bank advices/payment confirmations and issue official receipts.

• Maintain accurate financial and tenant records.

• Prepare daily financial and operational reports for Head Office.

• Handle tenant inquiries, complaints, and service requests and follow up until resolved.

• Supervise security and cleaning personnel, including attendance, discipline, and performance.

• Coordinate with Finance and General Service departments on building-related matters.

• Report significant financial, operational, safety, security, and tenant issues.

Job Requirements

• Bachelor’s Degree in Accounting & Finance, Business Administration, Management, or a related field.

• 1–4 years of relevant work experience.

• Experience in rental accounting, property/building administration, or customer service is highly preferred.

• Good knowledge of MS Excel and Microsoft Office.

• Strong communication, organization, follow-up, and customer-service skills.

• Ability to supervise and coordinate support staff.

• Fluency in Afaan Oromo, Amharic, and English is required.

• Honest, responsible, disciplined, and detail-oriented.

• Residence around Legetafo is preferred.

How To Apply

Apply with the email attached