Job Description
External Recruitment Vacancy
Announcement
Post Title: Junior Inside Sales Officer
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Location: Head Office, Addis Ababa
Employment Type: Permanent
Reports to: Business Development Manager
No. of Positions: One (1)
About MACCFA Freight Logistics PLC
MACCFA is one of Ethiopia’s leading private logistics companies with nearly three decades of experience. We are a joint venture with CEVA Logistics, a globally renowned logistics provider, delivering end-to-end solutions across air, ocean, and ground.
Purpose of the Role
The Junior Inside Sales Officer supports Air, Ocean, and Ground Freight inside sales activities by assisting with ad-hoc and RFQ-based quotation requests. The role is responsible for preparing timely and accurate quotations in line with company pricing guidelines and commercial terms, while supporting sales growth, maintaining strong customer relationships, and ensuring a positive customer experience.
Key Responsibilities
Receive and respond to customer inquiries and RFQ requests; prepare accurate and competitive quotations in accordance with company pricing guidelines and approved commercial terms.
Liaise with operations/ product and pricing teams to obtain required information on service feasibility, transit times, and cost components for quotation preparation.
Maintain and update sales records, quotation logs, and CRM systems; follow up on submitted quotations and support opportunity conversion activities.
Assist in the preparation of bid and tender submissions, including rate compilation, data gathering, and documentation support.
Provide prompt and professional customer service by maintaining regular communication with customers and addressing inquiries in a timely manner.
Support the preparation of weekly and monthly sales, quotation, and pipeline reports, highlighting key findings and performance trends.
Ensure all quotations, customer records, and sales documentation are accurately maintained and comply with company policies and procedures.
Support the sales team in achieving revenue targets by identifying sales opportunities and escalating qualified leads to senior sales personnel where appropriate.
Job Requirements
Qualifications & Experience
Education: BA Degree in Logistics & Supply Chain Management
Fresh graduates are encouraged to apply; internship experience is an advantage.
Experience: 0 years of experience
Skills & Competencies
Strong customer service orientation with excellent written & spoken English.
Solid analytical, quoting, and reporting capability,
Efficient user of quotation systems and MS Office tools.
Professional interpersonal communication.
High attention to detail, accuracy, and follow-through under time pressure.
Compensation & Benefits
How To Apply
Application Timeline
Opening Date: September 2, 2026
Closing Date: September 16, 2026
To formally apply and to help us learn more about your qualifications, please complete our online application form here: https://forms.gle/gzvJCQPHbpycYnqz6
Only shortlisted candidates will be contacted.
MACCFA Freight Logistics PLC is an equal-opportunity employer. We encourage qualified candidates of all backgrounds to apply.
