Job Description
About Company
Wanza Express is a last-mile delivery and express logistics provider designed for speed, reliability, and precision. Built to serve corporate clients, enterprise commerce, and retail customers, Wanza Express utilizes optimized routing and real-time tracking systems to handle local, regional, and rapid courier services seamlessly.
Purpose of the Role
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The Key Account Executive protects current client revenue, prevents churn, and upsells value-added courier and logistics services to Wanza's top accounts, serving as the primary commercial relationship owner for the company's most valuable clients.
Key Responsibilities
Serve as the primary commercial point of contact for top clients.
Conduct monthly business reviews with key accounts.
Handle contract renewals well ahead of expiry to ensure 100% account continuity.
Identify and pursue cross-selling opportunities (e.g., freight forwarding, express courier, same-day delivery).
Coordinate with Operations teams to monitor delivery SLAs and act as the client's internal operational advocate.
Escalate at-risk accounts to sales leadership with a structured retention plan.
Job Requirements
Education
Bachelor's degree in Business Administration, Marketing, Management, or a related field.
Experience
Minimum of 3 years in account management or client-facing commercial roles, with experience managing high-value B2B relationships.
How To Apply
Candidates who fulfill the above requirements can submit their application through the Company ATS link: https://erp.wanzalogistics.com/jobs/key-account-executive-1087
