Job Description
Reports To: Laboratory Manager
Employment Type: Full-time
Salary & Benefits: Negotiable and Attractive
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Duty Station: Washington Healthcare PLC, Addis Ababa
Required Number: 1
Application Deadline: 11/11/2026
About Washington Healthcare
Founded in 2015, Washington Healthcare PLC has grown into Ethiopia’s premier healthcare provider, operating two medical centers with 80 beds, two pharmacies, and a diagnostic center staffed by over 300 healthcare professionals, serving more than 2 million patients. The organization combines advanced medical technology with internationally informed healthcare practices to deliver high-quality, accessible care to both local communities and international patients, driven by a strong commitment to excellence, accessibility, and innovation.
Key Responsibilities
Quality Management System:
Lead the implementation, monitoring, and continuous improvement of the laboratory Quality Management System (QMS) in line with ISO 15189 and national standards.
Oversee development, review, distribution, and control of quality documents (SOPs, manuals, forms).
Audits & Quality Assessment:
Plan, conduct, and document internal audits across all laboratory sections.
Coordinate proficiency testing and external quality assurance programs.
Ensure timely corrective and preventive actions (CAPA) for nonconformities.
Monitor pre-analytical, analytical, and post-analytical processes, review QC logs and trends, and ensure method validation/verification is documented.
Risk, Safety & Customer Service:
Conduct risk assessments, monitor biosafety and biosecurity compliance, and lead incident investigations.
Receive, investigate, and document customer complaints and coordinate follow-up actions.
Educational & Coordination Duties:
Coordinate QMS-related training and competency assessments, and provide mentoring and technical support to staff.
Collaborate with the facility/hospital Quality Officer, facilitate quality meetings, and provide quality reports to leadership.
Job Requirements
Required Minimum Qualifications
Bachelor’s degree in Medical Laboratory Science.
Valid professional license/registration.
At least 5 years of laboratory experience with quality management responsibilities.
Preferred:
Master’s degree in Medical Laboratory Science, Laboratory Management, or Quality Assurance specialty.
Formal training in ISO 15189, QMS, or auditing, and experience with laboratory accreditation systems.
Knowledge, Skills and Abilities
Strong knowledge of ISO 15189 and QMS principles.
Excellent analytical, documentation, and problem-solving skills.
Effective communication and leadership abilities, with the ability to train and mentor staff.
Proficiency with laboratory information systems (LIS).
Strong attention to detail and adherence to timelines.
How To Apply
interested and qualified applicant should apply through this link: THIS LINK
