Job Summary
The Receptionist is responsible for managing front desk operations, welcoming visitors, handling incoming calls, and providing general administrative and customer service support. The role requires a presentable, well-organized, and professional individual who can represent the company positively and ensure smooth day-to-day reception operations.
Key Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls appropriately.
- Manage front desk activities and maintain a tidy reception area.
- Provide basic information to clients, visitors, and staff as needed.
- Handle incoming and outgoing correspondence (emails, letters, parcels).
- Schedule appointments and manage meeting room bookings when required.
- Maintain visitor logs and ensure proper registration of guests.
- Support administrative tasks such as filing, data entry, and document handling.
- Assist internal staff with basic clerical support when needed.
- Ensure confidentiality and professionalism at all times.
Requirements
- Female candidate preferred.
- Applicants preferably should reside around Lancha
- Must be fluent in English and Amharic (spoken and written).
- Must be presentable and well-groomed.
- Strong communication and interpersonal skills.
- Basic computer skills (MS Word, Excel, email handling).
- Good customer service attitude and professionalism.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and time management skills.
- Ability to handle sensitive information with confidentiality.
Education & Experience
- High school diploma or Diploma in Office Administration, Secretarial Science, or related fields (preferred).
- Previous experience in a receptionist or customer service role is an advantage.
Skills Required:
- Any / Field
- Communication / Pr / Journalism
- Customer / Service / Secretarial
- Hotel / Tourism
- Language / Literature / Arts
