Senior Quality Control Officer

Job Description

Job Summary

The Senior Quality Control Officer – Plywood & Furniture is responsible for overseeing quality control throughout the manufacturing process, from raw material receiving to production, final inspection, packaging, and dispatch. The role involves identifying quality gaps, ensuring products meet approved specifications and standards, conducting inspections, analyzing defects, and driving continuous improvement. The position also works closely with production teams and other departments to minimize waste, prevent recurring defects, and maintain consistent product quality.

Key Responsibilities

Raw Material Inspection

• Inspect incoming chip wood and MDF sheets, logs, solid wood, veneers, adhesives, and other production materials.
• Check log diameters, moisture content, core gaps, delamination, surface quality, and other relevant specifications.
• Verify materials against approved specifications and quality requirements.
• Identify and reject non-conforming materials and prepare appropriate quality reports.

In-Process Quality Control

• Monitor quality throughout cutting, pressing, edge-banding, machining, assembly, sanding, and finishing processes.
• Verify dimensions, tolerances, joints, and components against technical drawings and approved specifications.
• Identify machine, tooling, calibration, or process-related quality problems at an early stage.
• Work closely with production teams to prevent recurring defects and unnecessary waste.

Finished Product & Packaging Inspection

• Conduct final inspections of finished furniture, including cabinets, chairs, tables, panels, and other products.
• Check dimensional accuracy, stability, joint strength, surface finish, functionality, and overall appearance.
• Verify that products meet approved quality standards before release.
• Monitor packaging, labeling, loading, and handling to minimize transportation and handling damage.

Quality Improvement & Compliance

• Monitor and analyze defect, rejection, rework, and waste rates.
• Conduct root-cause analysis for recurring quality problems.
• Develop and follow up on Corrective and Preventive Actions (CAPA).
• Maintain quality inspection records, calibration records, non-conformance reports, and audit documentation.
• Support compliance with applicable company, customer, national and international quality standards, including ISO 9001 where applicable.

Leadership, Training & Coordination

• Train production employees, machine operators, carpenters, and assembly workers on quality requirements and best practices.
• Promote a quality-focused culture throughout the factory.
• Coordinate with Production, Procurement, Maintenance, Design, and other relevant departments to resolve quality issues.
• Provide regular quality performance reports and recommendations to management.

Qualifications & Requirements

• Education: Bachelor's degree in Wood Technology, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
• Experience: Minimum 3 years of relevant hands-on quality control experience, preferably in plywood manufacturing, wood processing, or commercial furniture production.

Minimum Qualifications & Requirements

• Strong knowledge of plywood, wood products, furniture manufacturing processes, and quality inspection techniques.
• Good understanding of dimensional measurement, moisture control, surface quality, and defect identification.
• Experience in root-cause analysis, corrective actions, process improvement, and quality documentation.
• Ability to lead and train production employees.
• Strong analytical, communication, reporting, and problem-solving skills.
• Ability to work effectively in a fast-paced manufacturing environment.