Job Description
Purpose of the job
To drive sales and customer satisfaction by providing sales support for machinery products, understanding customer requirements, delivering product presentations and demonstrations and collaborating with sales teams.
Key Result Areas & Responsibilities
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Machinery Sales Support and Customer Engagement
Understand customer requirement, application needs and project specification to recommend appropriate machinery products and solution.
Conduct product presentations, demonstrations and site visits.
Pre-sales and Quotation Support
Assist in the preparation of machinery documentation, including product data sheets, Performance calculations and compliance certificates for quotations and tenders.
Evaluate customer technical specifications and ensure that proposed equipment meets or exceeds requirements.
Coordinate with suppliers to obtain necessary data, drawings or certification documents.
Participate in pre-bid meetings and negotiations to support deal conversion.
Coordination with After-Sales and Service Teams
Liaise with the manager, After Sales & Technical Service to ensure smooth transition from sales to installation, commissioning and after – sales support.
Handover to service teams, including equipment details, customer expectations, and warranty information.
Support machinery issues during the warranty period, coordinating with service technicians and suppliers as needed.
Gather customer feedback on equipment performance and share insights with sales and service teams for continuous improvement.
Market Intelligence and product Knowledge
Stay updated on product developments, competitor offerings, and industry trends to provide informed recommendations to customers.
Share market intelligence, customer insights with the manager, machinery business to support strategic decisions.
Maintain up-to-date knowledge of the machinery portfolio, including specifications, applications, and maintenance requirements.
Participate in product training suppliers meetings, and industry events to enhance machinery expertise.
Documentation and Reporting
Maintain accurate record of technical proposals, quotations, customer interaction and project pipelines.
Prepare reports on sales activities and conversion rates for management review.
Support the continuous improvement of sales processes and customer engagement practices.
Job Requirements
Qualification and experience
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related fields with a minimum of four (4) years of demonstrated experience in machinery sales, application engineering or field service, preferably in machinery or industrial equipment.
How To Apply
Candidates should apply by sending an updated Curriculum Vitae and application letter including scanned educational documents.
If you believe that your credentials meet the outlined profile, we invite you to apply by emailing your application to bnt.hr@bntbeverages.com
Ensure to attach all requested documents for consideration.
Clearly indicate the title of the position being applied for as follows “Application for Sr. Machinery Sales Engineer Position” in the title of your Email. Only short-listed applicants will be contacted.
You can also apply in person at Mexico road, Mezid Plaza behind Addis Ababa University School of Commerce 8th floor office number 808
For more information call with 011 5581168/011 558 0002
CALLING TO OTHER NUMBERS IS PROHIBITED
