TELEPHONE OPERATOR

Job Description

About Us

Inter Luxury Hotel is a 5-star awarded luxurious Hotel. It is one of the few finest Five-Star Hotels in the capital city Addis Ababa-Ethiopia. It is Located in a strategic position at the heart of Kazanchis area, which is a great accessible place with open main road to and from different parts of the city.  And 10 Min. away from Bole International Airport.

Position Title: TELEPHONE OPERATOR 

POSITION SUMMARY: 

• Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information.  

• Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. 

• Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events. 

Job Requirements

Experience:  

• Previous hotel-related experience desired.  

• Knowledge of centralized telephone systems. Skills in the operation of telephone equipment.   

• Knowledge of personal computers and methods of updating database 

• Excellent hearing required to clearly hear the guest. 

• Excellent speech communication skills required to clearly understand the operator. 

How To Apply

Interested applicants can submit their CV and supporting documents via email: mihret.negash@interluxuryhotel.com or hr@interluxuryhotel.com  

 You must mention the name of the position you are applying for in the subject line of the email.