Zemen Bank Job Vacancy 2026 | Senior Officer, POS Services

Job Description

Zemen Bank Job Vacancy 2026 | Senior Officer, POS Services – Addis Ababa

Zemen Bank invites interested and qualified applicants for the position of Senior Officer, POS Services. Zemen Bank is a private financial institution established to provide effective, efficient, and full-fledged banking services, focusing on addressing women with financial access, aiming at development, business growth, and profitability to meet the expectation of all its stakeholders.

Job Details

• Organization: Zemen Bank S.C.
• Position: Senior Officer, POS Services
• Location: Addis Ababa, Ethiopia
• Application Deadline: September 4, 2026
• Application Method: Online 

Position Overview

The incumbent is responsible for ensuring uninterrupted merchant services and efficient card banking operations. This technical, operations-focused role handles the full lifecycle of POS administration, Mastercard transaction processing, and settlement workflows. You will configure infrastructure, process critical transaction files, resolve complex user requests, and collaborate across teams to ensure compliance with financial standards and service level agreements (SLAs).

Education

• Bachelor's/B.Sc. Degree in Information Technology, Computer Science, Computer/Software Engineering, Business Information Systems, or any other relevant field.

Experience

• At least 4 years of relevant experience, with 2 years as Officer level or equivalent.

Key Responsibilities

• Ensure uninterrupted merchant services and efficient card banking operations.
• Handle the full lifecycle of POS administration.
• Manage Mastercard transaction processing and settlement workflows.
• Configure POS infrastructure and systems.
• Process critical transaction files accurately and timely.
• Resolve complex user requests and technical issues.
• Collaborate across teams to ensure compliance with financial standards.
• Maintain service level agreements (SLAs) with internal and external stakeholders.
• Monitor and optimize POS system performance.
• Prepare and maintain documentation related to POS operations.

How to Apply

Interested applicants who meet the above requirements can submit their application letter, updated CV, and credentials in PDF format by clearly stating the position they are applying for through:

👉 Apply Here

Important Notes:

• Incomplete documents are not acceptable.
• Only shortlisted candidates will be communicated.

Deadline: September 4, 2026

Job Summary Table

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