The Product Manager reports to the Business Analysis and Digital Transformation Director and shall be responsible for driving the product roadmap & partnering with internal cross-functional teams to deliver new products.

S/he is also responsible for developing functional design and technical specifications documents; supporting participants with technical integration during onboarding; market rehearsal with participants; and successfully hand-over products to the operations team along with SOPs.

Qualification

• BA/BSC/MA/MSC degree in Computer Science, Computer Engineering, Software Engineering,  Software Development or related fields of study. 

• 9/7 years of relevant work experience 

Job Requirements

• Experience with product lifecycle from requirements to feature or product delivery, product support, cross-team dependency management and team development;

• Product or related experience, preferably with applications/sales engagement experience;

• Experience in the areas of instant payment switches, payment gateways & wallet platforms, preferably in an interoperable environment;

• Gather and document business requirements through stakeholder interviews, workshops, and surveys;

• Analyze data to identify trends, insights, and opportunities for improvement; 

• Develop use cases, user stories, and process flows to define project scope;

• Collaborate with cross-functional teams to ensure alignment on business goals;

• A track record of understanding customer needs and delivering technology solutions to address those needs;

• Track record of taking ownership, getting results and Sound business judgment;

• Ability to influence negotiates, formulate data-driven decisions, conceptualize, run and prioritize multiple projects;

• Define and prioritize the product roadmap based on market research and customer feedback;

• Work closely with engineering and design teams to guide product development; 

• Monitor product performance and gather user feedback to inform future enhancements;

• Develop and maintain product documentation, including specifications, user guides, and training materials;

• Strong analytical skills with excellent problem-solving skill amid ambiguity;

• Excellent interpersonal, strong communication and analytical skills;

• Must have good command of both spoken and written English; and

• Experience with Agile methodologies and project management tools Familiarity with UX/UI principles and best practices.

How To Apply

Qualified candidates are invited to submit their application with non-returnable CV, educational qualifications and work experience to hr@ethswitch.com, stating the title of the position clearly on the subject line. Qualified female applicants are highly encouraged.

*Please be aware that it is mandatory to attach your credentials (educational qualifications and work experience) along with your CV. Submitting only your CV is not sufficient.

*Please be advised that all applicants’ Educational Credentials will be verified with the respective higher institutions.