The IT Customer Service Officer assists in managing IT service operations by handling service requests, logging and following up on incidents, and supporting problem resolution. They provide first-line support and ensure proper documentation of IT service activities in accordance with established procedures."

BSc/MSc in Computer Science, Software Engineering or related fields of studies 

Experience is an advantage 

How To Apply

Qualified candidates are invited to submit their application with non-returnable CV, educational qualifications and work experience to hr@ethswitch.com, stating the title of the position clearly on the subject line. Qualified female applicants are highly encouraged.  

*Please be aware that it is mandatory to attach your credentials (educational qualifications and work experience) along with your CV. Submitting only your CV is not sufficient. 

 *Please be advised that all applicants’ Educational Credentials will be verified with the respective higher institutions.