Mental Health and Psycho-Social Support Officer

Medical Teams International

Posted: Sep 03, 2025

Full time

Career Level: Junior Level(1-3 years)
Salary:
Location: Telemt, East Telemt and Beyeda woredas, Not Specified
Deadline: Sep 10, 2025
Expired

JOB SUMMARY                                                                                                                                                                                                                                                            

To provide quality health care services for vulnerable refugee and host populations in Gondar, Ethiopia. The MHPSS Officer will be responsible for collaborating with other medical staff on the integration of mental health and psychiatric treatment with basic healthcare services in order to ensure the treatment of patients suffering from severe and common mental health and psychiatric disorders and coordinating counselling services.

JOB RESPONSIBITIES

Medical / Technical

  • Assess, diagnose, treat, and manage patients with mental illnesses psychiatric disorder; refer complicated cases to Doctor
  • Provide counselling for survivors of traumatic events, including sexual assault
  • Administer use of and monitor reactions to psychotropic and other medications
  • Support client in understanding the nature of emotional disturbances and mental illness and accepting the need for treatment with specific attention to the cultural context
  • Maintain accurate records and documentation of patient treatments according to standard medical recordkeeping and MTI policy
  • Identify and screen potential clients and refer for appropriate follow up care
  • Participate in community mobilization and sensitization on mental health issues
  • Support medicine management for psychiatric drugs for regional health facilities in close collaboration with the MHNT Team Lead, Medical Coordinator, and Doctor
  • Provide training for medical staff on diagnosis and treatment of severe and common mental health disorders
  • Ensure data collected is accurate and submit reports according to schedule
  • Ensure that medical practices are confidential and conducted with the highest level of integrity and ethics according to professional and MTI Code of Conduct.

Quality Management

  • Aiming to achieve the highest quality programming possible within the challenging context of Amhara region, Ethiopia
  • Ensure all patients are treated based on the Guidelines of the Ministry of Health and the IMCI guidelines
  • Ensure rational use of drugs such that only those essential for treatment are prescribed. Do not overprescribe.
  • Provide compassionate and respectful care to all patients who present to the clinic
  • Support other staff and colleagues to maintain good infection control practices to prevent spread of illnesses within the clinic and among the staff

Additional activities

  • Support other areas of the clinic as requested or needed to ensure efficiency and quality of care to all
  • Maintain a clean and safe working environment, disposing of waste and sharps appropriately.
  • Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding.
  • Other duties as assigned

EDUCATION, LICENSES, & CERTFICATION

  • BSc degree and above in Mental Health, Psychiatry, or related fields, with a valid and renewed professional license.

EXPERIENCE

  • At least 2 years of relevant professional experience, including clinical management of mental health conditions and psychosocial support

KNOWLEDGE, SKILLS & ABILITIES

  • Knowledge of development & humanitarian issues and concepts 
  • Fluent spoken and written Amharic and English.
  • Strong interpersonal and team skills 
  • Proven ability to be flexible in demanding situations
  • Excellent communicator 
  • Ability to adapt to a changing environment 
  • Negotiation and representation skills 
  • Analytical and problem-solving Computer literate, able to work efficiently in Microsoft office on standard or mobile platforms.

SKILLS:

  • Humanitarian motivation
  • Emotionally and spiritually mature 
  • Team player – practical, desire to support the field teams.   
  • Willingness to pitch in and get the job done 
  • Understanding and sensitivity to cross cultural issues
  • Flexible and adaptable to ever changing environments 
  • Ability to remain calm under pressure 
  • Able to build new relationships and gain people’s trust quickly
  • Integrity in representing Medical Teams Willing to travel to insecure environments

ABILITIES:

  • Ability to work cooperatively in a team environment
  • Ability to prioritize tasks
  • Ability to embrace and promote MTI’s mission and vision
  • Ability to uphold and exemplify the organization’s core values
  • Ability to represent the organization in a professional manner to donors, volunteers, and the public

PHYSICAL CONDITIONS                                                                                                                                                                

This position requires frequent travel to health facilities across remote woredas, including Telemt, Beyeda, and East Telemt, where living and working conditions are basic and challenging.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme hot or cold weather, and very basic living conditions.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and reaches their potential as individuals and teams and collaborates to do the best work of their lives.We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today. As part of our commitment to a safe and inclusive work environment, team members are expected to adhere to Diversity, Equity and Inclusion Policies.

Safeguarding & Code of Conduct

Medical Teams International is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Medical Teams International Code of Conduct Policies and values at all times. Team members are required to complete mandatory Children and Vulnerable Adult Protection Policy, Protection from Sexual Exploitation and Abuse Policy, Code of Conduct and Conflict of Interest Policy Training upon hire and on an annual basis.

NOTE:  The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position.  Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change

How To Apply

Interested applicants can apply through ethiojobs website

Filing this application form is mandatory; https://forms.office.com/r/fmDiR2p87h


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