Job Opportunity: PSSR (Product Support Sales Representative) position available at Kerchanshe Equipment in Gelan, Addis Ababa. Engineering jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Job Summary

Driving customer loyalty by proactively managing an account base of up to 200+ accounts in an assigned territory by employing a disciplined sales campaign targeting specific customers. The PSSR will qualify accounts, update the customer's complete account information and begin to develop the customer relationship

Job Description

• Advise and consult customers on pre-acquisition to equipment to disposal. 
• Assist customers in lowering owning and operating costs by identifying operational efficiencies and improving machine productivity. 
• Bring in new business, take proper care of existing business, and assists in the resolution of any customer issue. 
• Travel to customer sites.
• Make cold calls.
• Assist the sales team as needed.
• Market & Sell CAT Product Programs through regular contact with assigned clients.
• Develop Clients & Dealer relationships.
• Work closely with Clients on planned maintenance & component change out programs to meet due dates from Parts Inventory and Parts inventory.
• Achieve Parts Department’s Financial and Non - Financial Targets, achieve 100% of Allocated Sales Target using PTOS & assist in achieving debt / Gross Profit Target.
• Develop & Promote Product Support Merchandise Programs through feedbacks from field, meetings with Service Engineers / Clients to promote CTS, SOS, CSA, & Repair Option sales
• Hold regular meetings with Service Managers to address outstanding customer jobs (WIP)
• Maintain Salesforce Data with emphasis on allocated customers as per set targets (PAR) of individual customers.
• Focus on every sales opportunity from customer site.
• Report any loss sale opportunity 
• Liaise with the Supervisor or Manager at all times and undertake any additional work assigned outside the scope above

Experience

• At least three years Sales experience in the Marketing & Sales of Mantrac/ Delta Product lines

Qualification 

• BSC in Mechanical Engineering

Knowledge

• Service Information Systems
• CAT Product Knowledge 

Skills

• Strong communication Sales skills
• Excellent verbal and written communication skills. 
• Good Numerical Skill
• Good P/P Presentations skills.

How To Apply

Interested and qualified candidates can apply via the link https://forms.gle/78b1Kv4Wg4CwTUJ66

NB. Only short-listed candidates will be contacted