Operation management officer - Addis Ababa

Segon-Marill International Movers PLC

Posted: Jan 15, 2026

Full time

Career Level: Mid Level(3-5 years)
Salary:
Location: Addis Ababa
Deadline: Feb 16, 2026

Job Opportunity: Operation management officer position available at Segon-Marill International Movers PLC in Addis Ababa. Logistics, Transport and Supply Chain, Business and Administration jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Duties and Responsibilities

  • Closely follow up all shipments (import and export) with customs clearing agents, shipping lines, airlines, destination/origin agents, transporters, and give daily update for each file to clients and agent 
  • Make sure packing list and weight certificate collected on time within 24 hours from packing crew and share with agent and prepare re-export documents 
  • Provide daily updates on shipment status to clients, agents, and internal stakeholders, ensuring transparency and timely communication.
  • Monitor and track shipments from booking to delivery, proactively addressing delays, route issues, or clearance challenges.
  • Coordinate with customs clearing agents both Ethiopia and Djibouti team to ensure smooth and timely declaration and clearance of shipments.
  • Liaise with customers and their organization liaison officers, shipping lines, airlines, and transporters to confirm schedules, handle documentation, and resolve operational bottlenecks.
  • Review and give approval for all shipping document to client and agents including letters, AWB and BL
  • Ensure all necessary documents (packing lists, bills of lading, invoices, permits, etc.) are prepared, collected, and shared on time with the right parties.
  • Keep operation files neat, organized, and compliant with FIDI standards and company policies.
  • Collaborate with Sales, Marketing, and BD units on missing documentation and client updates.
  • Follow up on financial matters such as port invoices, bonded warehouse/storage fees, container demurrage, and partner/agent invoices, ensuring proper approval and payment processing.
  • Generate daily updates in the company’s automation system and prepare reports for review by the Operations Head and Director.
  • Prepare draft invoices upon completion of operations and submit them for approval by the Department Head/Director.
  • Ensure all empty containers are returned promptly after delivery.
  • Maintain professional, ethical, and customer-focused communication with all stakeholders, ensuring service delivery meets company SLAs and FIDI standards.
  • Carry out other operational tasks as assigned by the Operations Head or Manager.

Communication and Networking

Communicates with agents, clients, clearing agents and Transit Marill operational staff. 

salary attractive.

  • Degree in Logistics and Supply Chain Management, Business Administration, or /and related fields with 3-2 years relevant experience in House Hold Goods directly or indirectly.

  • Excellent communication skills both verbal and written

  • Knowledge of contract management and Knowledge and experience in organizational effectiveness and operations management implementing best practices.

  • Excellent interpersonal skills and a collaborative management style.

  • A demonstrated commitment to high professional ethical standards and a diverse workplace 

  • Excels at operating in a fast pace, community environment 

How To Apply

Qualified Candidates apply through https://forms.gle/Rt5WosxWykBHDojx7

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