Job Opportunity: Operation Manager position available at Cotti Coffee Ethiopia One Member PLC in ADDIS, Addis Ababa. FMCG and Manufacturing jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Company Description

Cotti Coffee, established in 2022 with headquarters in Beijing and Tianjin, China, has rapidly expanded to over 18,000 stores across 300 cities in 28 countries. Guided by the philosophy "Good Coffee Comes from Good Ingredients," the company is dedicated to offering customers high-quality, affordable, and convenient products, paired with a stylish brand experience. Recognized globally, Cotti Coffee is the proud sponsor of the Argentina national football team and has achieved significant accolades, including 8 IIAC Gold Awards in 2025. The company continues to lead in innovation and excellence in the coffee industry.

Role Description

This is a full-time, on-site role for an Operations Manager based in Addis Ababa, Ethiopia. The Operations Manager will oversee day-to-day operations, ensure efficiency across all processes, and manage staff and resources to meet operational and business goals. Key tasks include supervising and training teams, optimizing workflows, ensuring compliance with company policies, analyzing performance metrics, and collaborating with stakeholders to drive growth and customer satisfaction. This role also involves ensuring high operational standards are upheld while maintaining a focus on customer service and quality assurance.

• Prior experience in dry mill operations including Coffee Hulling, Grading and Sorting Management
• Experience on manufacture planing, catagory and safty managment.
• Strong leadership and team management skills to oversee operations and guide staff effectively
• Proficiency in process optimization, resource management, data analysis, and workflow enhancement
• Knowledge of compliance with corporate policies and proven ability to analyze performance metrics
• Excellent problem-solving, decision-making, and communication skills
• Bachelor's degree in Business Administration, Operations Management, or a related field is strongly preferred
• Flexibility to adapt in a fast-paced environment and a focus on delivering customer-centered solutions
• Certificaition or Qualification with HACCP, ISO 20000 would be preferred.