Job Opportunity: PSSR (Product Support Sales Representative) position available at Kerchanshe Equipment in Gelan, Addis Ababa. Engineering jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Job Summary

Driving customer loyalty by proactively managing an account base of up to 200+ accounts in an assigned territory by employing a disciplined sales campaign targeting specific customers. The PSSR will qualify accounts, update the customer's complete account information and begin to develop the customer relationship

Job Description

• Advise and consult customers on pre-acquisition to equipment to disposal. 
• Assist customers in lowering owning and operating costs by identifying operational efficiencies and improving machine productivity. 
• Bring in new business, take proper care of existing business, and assists in the resolution of any customer issue. 
• Travel to customer sites.
• Make cold calls.
• Assist the sales team as needed.
• Market & Sell CAT Product Programs through regular contact with assigned clients.
• Develop Clients & Dealer relationships.
• Work closely with Clients on planned maintenance & component change out programs to meet due dates from Parts Inventory and Parts inventory.
• Achieve Parts Department’s Financial and Non - Financial Targets, achieve 100% of Allocated Sales Target using PTOS & assist in achieving debt / Gross Profit Target.
• Develop & Promote Product Support Merchandise Programs through feedbacks from field, meetings with Service Engineers / Clients to promote CTS, SOS, CSA, & Repair Option sales
• Hold regular meetings with Service Managers to address outstanding customer jobs (WIP)
• Maintain Salesforce Data with emphasis on allocated customers as per set targets (PAR) of individual customers.
• Focus on every sales opportunity from customer site.
• Report any loss sale opportunity 
• Liaise with the Supervisor or Manager at all times and undertake any additional work assigned outside the scope above

Experience

• At least three years Sales experience in the Marketing & Sales of Mantrac/ Delta Product lines

Qualification 

• BSC in Mechanical Engineering

Knowledge

• Service Information Systems
• CAT Product Knowledge 

Skills

• Strong communication Sales skills
• Excellent verbal and written communication skills. 
• Good Numerical Skill
• Good P/P Presentations skills.

How To Apply

Interested and qualified candidates shall submit their recent CV along with a document that shows their current work experience and earning via email at hr@kerchansheequipment.com within 10 days from the date of this announcement.

Please mention the job title “PSSR” in the subject line of your email application. 

Applications without the job title in subject lines might not be categorized in the appropriate folder and could be disqualified.

NB. Only short-listed candidates will be contacted