Customer Service Officer I

Job Description

Ext/Vaca/075/2026

Job Requirements

• Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of study.

• Experience: Minimum of 1 year relevant experience in a Bank.

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Duties and Responsibilities

• Is responsible for making/checking front office customer service support at the branch.

• will handle/Check account maintenance, payment, and collection transactions, and respond to customer enquiries,

• handle cash and non-cash transactions, and all customer requests at the branch.

Skills & Competencies

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of the Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions, and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Required Skill

• Accounting

How To Apply

Interested and qualified applicants shall apply via the following link only: THIS LINK

For more information, contact us at +251115260795

Only Shortlisted Candidates will be communicated.