Digital Officer

Job Description

Vacancy No. 024/26

Job Title:   Digital Officer

Reports to: Digital & Fund Administration Manager

Location:  Head Office, Addis Ababa

 Job Summary:

Under the direction of the immediate supervisor, the Digital Banking Officer participates in planning and directing branch monitoring and evaluation activities of the company; assists in the development of customer service strategies and customer service management support system; develops and implements effective monitoring and evaluation tools for  reviewing and evaluating  operational activities of branches  and to improve accountability of branch operations;  consolidates and analyses periodic plan and performance reports of branches; evaluates and rates the relative contributions of the branches to the performance of the Company following the branch grading and classification guideline in place

Specific Duties and Responsibilities

• Prepare proposals/business requirement document (BRD) and assessments; one-round review with minor editing

• Prepare performance reports regularly

• Initiate ideas/develop different functionalities related to agency banking product

• Enhance accessibility through super-agent recruitment and

• Prepare proposals, business requirement documents (BRD), and assessments for one-round review on time

Job Requirements

 Minimum Requirement

• Education: B.A Degree in Economics /Management /Accounting or other business-related fields

• Experience: 2 years of related work experience

 Competency

• Knowledge Of The Operation Of The Company

• Good analytical and interpersonal skills

• Skill in the use of basic computer software applications

How To Apply

Applicants who meet the minimum requirements mentioned above can registered through ethiojobs by sending your application to cnplcvancy@gmail.com.

Note: Specify the job position and vacancy number clearly in the subject line of your email.