HR and Property Administration Manager - Great Abyssinia PLC

Job Description

Position Overview / Scope of Role

The HR and Property Administration Manager is responsible for managing the company's human resources, general administration, property, facilities, and employee support services to ensure effective workforce management, proper utilization and safeguarding of company assets, and efficient administrative operations.

The role oversees recruitment and selection, employee relations, performance management, learning and development, attendance and leave administration, employee records, and HR policy implementation. It also manages company property and facilities, office and premises administration, maintenance coordination, utilities, security arrangements, transport and other administrative services, ensuring that resources are properly controlled, maintained, and utilized.

The position works closely with the General Manager, department heads, Corporate HR, and other relevant functions to ensure compliance with company policies, applicable labour and other relevant laws, and Group standards while supporting operational efficiency and organizational performance.

Top Roles and Responsibilities

Human Resource Management

• Implement company HR policies, procedures, and guidelines in alignment with applicable Group standards.
• Coordinate workforce planning, manpower requirements, recruitment, selection, and onboarding in collaboration with department heads and Corporate HR.
• Maintain accurate and confidential employee records, personnel files, and HR databases.
• Administer employment contracts, probation reviews, confirmation, promotion, transfer, and separation processes in accordance with approved procedures.
• Coordinate employee attendance, leave, overtime, and other employment-related records.
• Ensure timely and accurate provision of employee information required for payroll preparation and review.

Performance Management and Employee Development

• Coordinate the implementation of employee performance management processes and ensure timely completion of performance reviews.
• Support departments in setting clear responsibilities, performance objectives, and employee development priorities.
• Identify training and development needs and coordinate approved learning and development activities.
• Support succession planning, talent development, employee engagement, and retention initiatives.
• Monitor HR indicators and recommend practical measures to improve workforce productivity and performance.

Employee Relations and Labour Compliance

• Promote positive employee relations, workplace discipline, fairness, and professional conduct.
• Handle employee grievances, disciplinary cases, and workplace concerns in accordance with company procedures and applicable labour laws.
• Advise management and supervisors on HR matters, employee conduct, and employment-related procedures.
• Maintain proper documentation of disciplinary actions, employee grievances, and other employment cases.
• Monitor compliance with applicable labour laws, employment requirements, and internal HR policies.
• Support the implementation of occupational health, safety, and employee welfare initiatives in coordination with relevant functions.

Property and Asset Administration

• Maintain an updated register of company properties, furniture, equipment, fixtures, and other administrative assets under the company's responsibility.
• Ensure proper allocation, custody, utilization, and safeguarding of company property.
• Coordinate periodic physical verification of administrative assets and investigate or report discrepancies.
• Maintain records of asset assignment, transfer, maintenance, damage, loss, and disposal.
• Ensure proper documentation and authorization for the use, transfer, and disposal of company assets.
• Recommend measures to minimize asset loss, misuse, unnecessary expenditure, and operational disruptions.

Facilities and Maintenance Management

• Coordinate the maintenance and upkeep of company premises, offices, facilities, and administrative infrastructure.
• Monitor the condition and functionality of buildings, utilities, furniture, equipment, and related facilities.
• Arrange preventive and corrective maintenance in coordination with relevant technical teams and approved service providers.
• Follow up on maintenance requests and ensure timely resolution of facility-related issues.
• Monitor facility-related costs and recommend efficient use of utilities and administrative resources.
• Ensure that premises are clean, safe, orderly, and suitable for effective business operations.

General Administration and Employee Services

• Manage office administration, stationery, office supplies, cleaning services, and other general support requirements.
• Coordinate transport, accommodation, travel arrangements, and related administrative services where applicable.
• Oversee the provision and proper use of administrative resources and employee support services.
• Coordinate service providers and administrative contracts in line with approved procurement and authorization procedures.
• Ensure proper documentation and timely processing of administrative requests.
• Maintain effective service standards and respond promptly to administrative needs raised by departments.

Security and Workplace Management

• Coordinate premises security arrangements and access-control procedures with relevant security personnel or service providers.
• Monitor the implementation of procedures for protecting company property, facilities, and administrative records.
• Coordinate incident reporting and follow-up relating to property loss, damage, unauthorized access, or workplace safety concerns.
• Support emergency preparedness and implementation of applicable workplace safety procedures.
• Escalate significant security, safety, or property-related risks to management.

Budgeting and Cost Control

• Prepare and monitor HR and administration budgets in coordination with the Finance function and relevant departments.
• Monitor administrative expenses and identify opportunities for cost optimization.
• Ensure that HR and administrative expenditures are properly supported, authorized, and within approved budget limits.
• Review recurring service costs, maintenance expenses, and resource utilization and recommend efficiency improvements.
• Provide management with relevant information on HR costs, administrative expenditure, property utilization, and service performance.

Records, Reporting and Process Improvement

• Prepare and submit periodic HR and administration reports within established timelines.
• Maintain accurate and confidential employee records and organized property and administrative documentation.
• Monitor relevant HR and administrative indicators, identify performance gaps, and recommend corrective measures.
• Develop and improve administrative procedures, recordkeeping practices, and service-delivery processes.
• Ensure appropriate access, confidentiality, and protection of employee and company information.

Coordination and Management Support

• Work closely with the General Manager, department heads, Corporate HR, Finance, Procurement, Operations, and other relevant functions.
• Coordinate subsidiary-level HR and administrative activities in line with approved Group policies, standards, and delegated authorities.
• Provide management with timely updates on manpower matters, employee relations, property conditions, maintenance requirements, and administrative risks.
• Escalate significant HR, compliance, security, asset-management, and facility-related issues to the General Manager and relevant Corporate functions.
• Perform other related duties as directed by the immediate supervisor.

Educational Qualification

• Bachelor’s or Master’s Degree in Human Resource Management, Business Administration, Management, Public Administration, or a related field.
• Professional training or certification in HR management, facilities management, property administration, or related areas is an advantage.

Experience

• Minimum 10 years of relevant work experience in human resource management, administration, facilities, property management, or related functions.
• At least 5 years in a supervisory or managerial role with responsibility for HR and/or administrative operations.
• Demonstrated experience in recruitment, employee relations, performance management, HR documentation, property and asset control, facilities maintenance, and general administration.
• Experience in manufacturing, trading, FMCG, or other operational business environments is highly desirable.

Critical Criteria / Skills to Be Successful in This Role

• Strong knowledge of HR management and general administration practices.
• Practical understanding of labour law and employment procedures.
• Strong property, asset, and facilities management capability.
• Excellent organizational, coordination, and follow-up skills.
• Strong employee relations, conflict resolution, and communication skills.
• Effective budget monitoring and administrative cost-control capability.
• Strong documentation, reporting, and recordkeeping skills.
• Proficiency in MS Office and HR or administrative information systems.
• High integrity, confidentiality, accountability, and professional discipline.
• Ability to manage competing priorities and provide timely administrative support.
• Strong problem-solving ability and a service-oriented approach.

We invite qualified and motivated candidates to apply for our open positions at Great Abyssinia Group. Interested applicants are requested to submit their Application Letter and CV as a single PDF document to corporate-hr@greatabyssinia.com. Please clearly indicate the position you are applying for in the subject line of your email.

We sincerely appreciate your interest in joining Great Abyssinia Group. Due to the high volume of applications received, only shortlisted candidates will be contacted for the next stage of the recruitment process.

Thank you for considering a career with Great Abyssinia Group. We look forward to reviewing your application.