Human Resources Manager

Job Description

About the Role
We are a hotel based in Addis Ababa, looking for an HR Manager. This role is fully responsible for HR management, including recruitment, training, compensation & performance, employee relations, and compliance. We are looking for a professional who is detail-oriented, approachable, empathetic, and possesses excellent communication skills to build a high-quality hospitality team.

Key Responsibilities

1. Recruitment & Staffing: Develop recruitment plans based on the needs of various departments (Front Office, Housekeeping, F&B, Back Office, etc.), expand local recruitment channels, and complete interviews and staffing.

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2. Training & Development: Organize new employee orientation and assist departments in conducting service skills training to enhance overall service quality.

3. Compensation & Performance: Assist in developing a competitive compensation and benefits system, process monthly payroll, and follow up on performance appraisals.

4. Employee Relations: Handle daily employee inquiries, complaints, and labor disputes; organize employee activities to create a harmonious working atmosphere. Strong employee care capability is required.

5. Attendance & Compliance: Manage employee attendance, leave, and labor contracts, ensuring HR operations comply with Ethiopian labor laws.

6. Policies & Records: Establish hotel HR policies and properly manage employee personnel files and social security affairs.

Job Requirements

Requirements

1. Education: Bachelor's degree or above in Human Resources, Business Administration, Psychology, or a related field.

2. Experience: 3+ years of HR experience, with at least 1 year of HR management experience in a hotel or service industry; familiar with Ethiopian local labor laws.

3. Language Skills: Good English proficiency (able to communicate with expat management and guests as a working language); fluent in Amharic (Afaan Oromoo is a plus).

4. Soft Skills (Core Requirement): Strong approachability, patience, empathy, and communication skills; meticulous, rigorous, with excellent service awareness and teamwork spirit. (Note: This role requires strong communication and employee care capabilities in a hospitality environment.)

5. Technical Skills: Proficient in MS Office and HR management systems.

What We Offer

• Competitive salary and comprehensive benefits.

• Professional hotel management environment and career growth opportunities.

• A positive and supportive team atmosphere.

How To Apply

Please send your CV (in English) to zzq2425386309@gmail.com with the subject line: "Application for HR Manager - [Your Name]".