Manager - Key Accounts

Job Description

1.      Manager - Key Accounts

Objective of the Role

 The Manager – Key Accounts acts as the primary liaison for Tamrin’s top-tier clients, ensuring long-term retention, satisfaction, and growth. The role develops account plans aligned with corporate objectives, consolidates subsidiary performance data, and identifies opportunities for cross-selling and bundled offerings. It provides insights into client industries, benchmarks against competitors, and prepares dashboards for senior management to strengthen strategic account management.

Key Responsibilities

• Act as the primary point of contact for key accounts.

• Conduct regular meetings, reviews, and presentations with clients.

• Ensure long-term retention and loyalty of key accounts.

• Develop account plans for top-tier clients aligned with corporate objectives.

• Monitor client satisfaction and proactively address concerns.

• Work closely with subsidiary sales and service teams to deliver integrated solutions.

• Consolidate subsidiary reports on key account performance for group-level oversight.

• Identify opportunities to cross-sell Tamrin Group’s products and services.

• Design bundled offerings tailored to client requirements.

• Track incremental revenue generated from cross-selling initiatives.

• Gather insights into client industries, challenges, and future needs.

• Benchmark Tamrin’s offerings against competitors for key accounts.

• Track KPIs such as revenue contribution, retention rate, satisfaction score, and cross-selling success.

• Prepare dashboards and reports for senior management.

Role and responsibilities of Manager – Key Accounts

• Act as the primary point of contact for key accounts.

• Conduct regular meetings, reviews, and presentations with clients.

• Ensure long-term retention and loyalty of key accounts.

• Develop account plans for top-tier clients aligned with corporate objectives.

• Monitor client satisfaction and proactively address concerns.

• Work closely with subsidiary sales and service teams to deliver integrated solutions.

• Consolidate subsidiary reports on key account performance for group-level oversight.

• Identify opportunities to cross‑sell Tamrin Group’s products and services to key clients. Design bundled offerings tailored to client requirements.

• Track incremental revenue generated from cross‑selling initiatives.

• Gather insights into client industries, challenges, and future needs.

• Benchmark Tamrin’s offerings against competitors for key accounts.

• Track KPIs such as revenue contribution, retention rate, satisfaction score, and cross‑selling success.

• Prepare dashboards and reports for senior management.

Job Requirements

Technical Qualifications Years of Experience Experience Backgroun Leadership Traits Required Manpower

MBA/Marketing; key account management 8–10 Strategic account handling, B2B/B2C relatio Relationship-builder, persuasive, reliable 01

How To Apply

Important Notice:

• The deadline for all positions is 5 working days from the announcement date.

• Please note that applications will only be accepted through Ethiojobs.

• For further Information Please Call via +251991014104

TAMRIN INVESTMENT HOLDING COMPANY

Address: Bole Subcity At 24 On The Way To Megenagna Adjacent To Anbassa Garage

Addis Ababa