Manager-Strategic Planning And Monitoring

Job Description

Job Summary

Under the general direction of the Strategy and Innovation Directorate Director, the Strategic Planning and Monitoring Division Manager is responsible for planning, coordinating, directing, and controlling the Company's planning and monitoring functions. The role oversees the preparation of the Company's strategic plan through a participatory, upward-planning approach, facilitates its review and approval, and ensures its breakdown into tactical and operational plans for implementation. The Manager also leads the development of standardized planning, monitoring, evaluation, and reporting guidelines and tools, monitors organizational performance, conducts variance analysis, and prepares performance reports for management, the Board, and other stakeholders.

Key Duties and Responsibilities

• Plan, coordinate, direct, and control the planning and monitoring functions of the Company.
• Direct and supervise the preparation of the Company's strategic plan through a participatory upward-planning approach.
• Facilitate deliberations on the proposed strategic plan, its subsequent approval, and its breakdown into tactical and operational plans for implementation.
• Ensure that possible contingencies are monitored and valid adjustments and revisions are made to plans as unforeseen circumstances or changes unfold.
• Update planning mechanisms by taking into account changing circumstances in the external and internal environment.
• Check that relevant and appropriate organizational rules, policies, and other relevant documents are adhered to during budget preparation.
• Undertake economic studies of extra income generation, cost reduction, efficiency improvement, and related studies.
• Establish and put into effect an appropriate corporate reporting system that enables the monitoring and evaluation of the effective implementation of plans.
• Direct the monitoring and evaluation of corporate and branch operational plans, compilation and consolidation of performance reports of work units and branches, variance analysis against plans, and preparation of regular and special performance reports for the Company's management.
• Direct the development of policy guidelines and tools that ensure standardized and effective planning, monitoring, evaluation, and reporting across the Company.
• Direct the development and review of monitoring and recording tools to trace progress and orient users on monitoring and evaluation tools.
• Ensure the streamlining of reporting mechanisms to internal and external users in a way that enhances clarity, accountability, and transparency.
• Direct the dissemination of approved plans and budgets with clear directives on how to utilize and execute them.
• Develop performance indicators as well as program evaluation and review techniques to control the effectiveness of business programs.
• Direct the compilation and consolidation of performance reports of work units and branches, undertake variance analysis against plans, and prepare regular and special performance reports for the Company's management, Board, and other stakeholders.
• Ensure all activities function within the objective of meeting and exceeding customer needs and expectations.
• Develop, implement, and maintain improved management systems with a view to creating opportunities for improvement.
• Utilize resources in areas of responsibility as provided in the annual work plan and budget within authorized limits.
• Take due responsibility and accountability for managing and controlling resources and property allocated for work within the area of responsibility.
• Identify training needs of the section and follow up on appropriate training and human resource development programs in accordance with the training procedure.
• Create and maintain a conducive working environment that enhances workers' involvement in achieving organizational objectives.
• Prepare and submit periodic reports and the annual budget of the department.
• Undertake periodic performance evaluations of subordinates.
• Perform other related duties as and when assigned by the Director General.

Minimum Requirements

• Master’s Degree in Economics, Management, Statistics, or other business-related fields; or
• Bachelor of Arts Degree in Economics, Management, Statistics, or other business-related fields, with 8/10 years of experience, of which 2 years must be in a managerial position.

Required Competencies

• Thorough knowledge of outsourced service management and the overall business and economic environment.
• Thorough knowledge of planning and monitoring principles and practices.
• Ability to coordinate a team and direct subordinates.
• Very good communication, interpersonal, and report-writing skills.
• Basic and relevant software application skills.