Receptionist

Job Description

Job Summary:

We are seeking a friendly, professional, and customer-focused Receptionist to join our team. The Receptionist will be responsible for welcoming patients and visitors, handling inquiries, coordinating appointments, directing patients to the appropriate services, and providing efficient front-desk support.

Job Requirements

• Education: Diploma or Bachelor’s Degree in related field of study.

• Experience: Minimum of 1 year of relevant experience.

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• Quantity Required: 3

• Location: Tazma Medical and Surgical Specialized Center

• Salary: As per the organization’s scale and policy.

• Work Conditions: Full- time, shift based work

Duties and Responsibilities

• Welcome and assist patients and visitors in a professional manner.

• Register patients and maintain accurate patient information.

• Answer and direct telephone calls and respond to inquiries.

• Schedule and coordinate patient appointments.

• Provide patients with information regarding available services and departments.

• Direct patients to the appropriate department or healthcare professional.

• Maintain accurate reception and registration records.

• Coordinate with clinical and administrative departments to ensure smooth patient flow.

• Handle patient concerns professionally and refer issues to the appropriate staff when necessary.

• Maintain confidentiality of patient and organizational information.

• Keep the reception area organized and professional.

• Perform other related duties assigned by the supervisor.

Skills & Competencies

• Excellent communication and interpersonal skills.

• Professional and customer-focused attitude.

• Good computer and Microsoft Office skills.

• Good organizational and documentation skills.

• Ability to communicate effectively with patients and staff.

• Good problem-solving skills.

• Ability to work effectively in a team and under pressure.

How To Apply

Submit your application letter and updated CV via email: tazmamedical@gmail.com

For further information, contact us at : +251954886225