Receptionist

Job Description

Job Requirements

Education:

• Diploma or Bachelor's Degree in Front Office Supervision, Hotel Management, or with related field of study

Experience:

• Minimum of 2 years experience

• Experience with a Cenet system or other hospitality management system is preferred.

Quantity Required: 2

Duties and Responsibilities

• Welcome guests and visitors with a warm, professional demeanor; verify reservations and assist with check-in and check-out

• Answer phone calls, route inquiries, take messages, and handle guest requests promptly.

• Manage front desk area to ensure a neat, secure, and inviting lobby.

• Process guest payments for room charges, services, and incidentals; issue receipts and maintain accurate cash drawer.

• Maintain accurate guest information in the property management system (PMS) and update reservations, room allocations, and special requests.

• Answer questions about the property, local area, amenities, and policies; provide directions and recommendations.

How To Apply

Submit your application and CV along with supporting documents via email: aynadis131@gmail.com

Note: For more information, contact us at +251997280293.