Job Description
Grade: 12 (or as per company scale)
Department/Division: Sales Department / Industrial Division
Required Number: 1
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Duty Station: Head Office / As Assigned
Job Purpose
The Sales Engineer is responsible for promoting and selling the company’s machinery and construction equipment solutions by combining technical knowledge with effective sales and marketing skills. The position focuses on developing new business opportunities, maintaining strong customer relationships, providing technical support, preparing sales proposals, and achieving sales targets while ensuring customer satisfaction and compliance with company policies.
Major Duties and Responsibilities
Sales Development & Customer Relationship Management
Identify, develop, and pursue new sales opportunities within the assigned territory.
Build and maintain strong customer relationships through regular customer visits, technical support, and effective communication.
Manage and expand existing customer accounts to increase sales opportunities.
Promote company products through customer meetings, presentations, demonstrations, and marketing events.
Technical Sales Support
Apply technical knowledge of construction equipment and machinery to understand customer requirements and recommend suitable solutions.
Provide technical guidance and product information to customers.
Collaborate with internal technical and operational teams to ensure effective solutions and customer satisfaction.
Sales Proposal & Tender Management
Prepare sales quotations, technical proposals, and commercial offers in accordance with company procedures.
Support tender document preparation and participate in negotiations with customers.
Negotiate sales terms and conditions while ensuring compliance with company policies.
Follow up on sales opportunities and support successful sales closure.
Market Research & Reporting
Monitor market trends, competitor activities, and customer requirements.
Provide market feedback and recommendations to management.
Prepare and submit regular sales activity reports, pipeline updates, and performance reports.
Maintain accurate customer records and sales activity information using available sales and marketing tools.
Compliance & Other Responsibilities
Ensure compliance with company policies, health and safety requirements, and applicable regulations.
Maintain professional conduct and represent the company positively in all customer interactions.
Perform other related duties assigned by the immediate supervisor.
Key Performance Indicators (KPIs)
Achievement of sales targets and business development objectives.
Growth of customer base and retention of existing customers.
Quality and timeliness of sales proposals and tender submissions.
Customer satisfaction and effectiveness of technical support provided.
Accuracy and regularity of sales reports and market updates.
Compliance with company procedures and safety requirements.
Job Requirements
Education: Bachelor’s degree in Mechanical Engineering
Experience: Minimum of 3-4 years of relevant experience in machinery sales and marketing.
Required Competencies
Strong sales, negotiation, and customer relationship management skills.
Excellent communication and presentation skills.
Ability to understand customer needs and provide technical solutions.
Strong business development and problem-solving abilities.
Ability to work independently and achieve sales objectives.
Good reporting, planning, and organizational skills.
Ability to work effectively with internal teams and customers.
Technical Knowledge & Skills
Proficiency in CAD and relevant computer applications such as AutoCAD, MicroStation, or similar software.
Knowledge of construction equipment and machinery applications.
Experience with Trimble Business Center 3D modeling is an advantage.
Proficiency in Microsoft Office and sales management software tools.
Valid driving license is required.
How To Apply
Interested applicants are required to submit their application letter, updated CV, and supporting documents within 7 (five) working days from the date of this announcement via:
Email: jobs@riesethiopia.com
Only shortlisted candidates will be contacted.
