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Senior Customer Service Officer, CSO (Operation & Resource Mobilization)

ADDIS ABABA, ETHIOPIA FULL TIME High Skilled
Posted Oct 22, 2026
Experience High Skilled
Salary Negotiable
deadline Oct 27, 2026 5 days left
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Job Description

Company Snapshot

Aspire Microfinance S.C. (Aspire MFI) is a financial services company based in Addis Ababa, Ethiopia, focused on providing innovative and accessible financial solutions to small and medium-sized enterprises (SMEs). The company aims to empower entrepreneurs and support business growth through financial solutions, strategic partnerships, and business-focused support. Its approach emphasizes accessibility, affordability, trust, transparency, and innovation, with the broader objective of helping SMEs overcome financial challenges and achieve sustainable growth. Aspire MFI also highlights the importance of collaboration with local and international partners and the use of informed financial strategies to support business development.

What We’re Looking For

Experience:

Years of Experience: Minimum 5 years in Customer services, branch front/back office operations, deposit mobilization, and credit service in Banks/MFIs.

Education & Certifications

Educational Requirements: Bachelor’s degree in Economics, Management, Marketing, Accounting, or related field.

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Additional Information

  • Salary: We offer a competitive salary that is Negotiable
  • Work Location: This position is based at Addis Ababa
  • Contract Type: This is a Full time permanent position.
  • Hiring Needs: We are currently hiring 1 professional to join our team.

Application Instructions

How to Apply: Interested candidates should submit your CV, educational documents, and experience certificates through email (in PDF Form) or you can physically submit at Head Office.

In-Person Application Location: Bole Road behind Friendship supermarket, Alex Building, 1st floor, office number 1D

Application Email: aspiremfi@gmail.com

Date of Registration: Application will be accepted for seven (7) consecutive days from the date of this announcement.

Contact Us

For inquiries regarding this position, please contact:

Phone Number: 0913414548, 0912087419

We encourage you to reach out with any questions.

Primary Office Location: Our main office is located at Bole Road behind Friendship supermarket, Alex Building, 1st floor, office number 1D

How to Apply

Send your CV, educational documents, and experience certificates in PDF format to aspiremfi@gmail.com or submit them physically at the Head Office located at Bole Road behind Friendship supermarket, Alex Building, 1st floor, office number 1D.

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