Training Coordinator

Job Description

Best Western Plus Addis Ababa  

Position: - Training Coordinator

Required Number: - 1

Salary: - Negotiable

Employment type: - Permanent

Location: A.A Bole Edna mall in front of Morning star

Job Summary:

We are looking for an organized and proactive Training Coordinator to develop and enhance our team’s skills while maintaining our service standards. The Training Coordinator will manage all aspects of employee training, including onboarding, continuous training, and performance improvement initiatives. The ideal candidate will have a strong background in hospitality and a passion for teaching, coaching, and staff development.

Key Responsibilities:

• Design, implement, and coordinate training programs for all hotel departments to ensure consistency in service quality.

• Facilitate new employee orientation and onboarding processes to align with our hotel’s standards and culture.

• Assess training needs and support employee skill development through targeted programs.

• Regularly update training materials and methods, keeping current with industry trends and best practices.

• Maintain accurate training records and ensure compliance with hotel policies and legal standards.

• Work closely with department heads to identify specific training needs and tailor programs accordingly.

• Collect feedback from trainees and managers to evaluate the effectiveness of training initiatives.

Job Requirements

Requirements:

• Minimum 3+ years of experience in a training and development role, preferably within the hospitality industry.

• Bachelor’s degree in Hotel Management, Hospitality Management, or a related field.

• Strong organizational skills, excellent communication, and

• Proficiency in instructional design and e-learning tools.

• Strong leadership and team management skills.

• Excellent communication and problem-solving abilities.

• A passion for hospitality, patience, and an approachable demeanor.

• Ability to work effectively with employees at all levels of the organization.

• Dedicated, creative, and proactive

How To Apply

Please email your resume and cover letter to hr@bwplusaddisababa.com with the subject line "Training Coordinator"

Deadline to Apply: August 30, 2026.