Waiter/Waitress

Job Description

Job Summary

The Waiter/Waitress is responsible for providing friendly and professional customer service, taking food and beverage orders, serving meals and drinks, and ensuring guests have a pleasant dining experience. The ideal candidate should have training in food and beverage service, good communication skills, and a positive attitude toward customer service.

Educational Qualifications

• Vocational training in Food and Beverage Service.

Work Experience

• Previous experience in a waiter/waitress or related hospitality role is advantageous.
• Fresh graduates with relevant vocational training are encouraged to apply.

Key Responsibilities and Duties

• Welcome guests and assist them with seating and menu selection.
• Take food and beverage orders accurately and communicate them to the kitchen or bar.
• Serve food and drinks promptly and professionally.
• Respond politely to customer inquiries and requests.
• Maintain cleanliness and organization of tables and dining areas.
• Coordinate with kitchen and service staff to ensure efficient service.
• Follow food safety, hygiene, and service standards.

Required Skills and Competencies

• Good communication and interpersonal skills.
• Friendly attitude and strong customer service orientation.
• Ability to work effectively in a team.
• Attention to detail and willingness to learn.
• Ability to work in a fast-paced environment.
• Professional appearance and commitment to cleanliness.