1. Role and responsibilities 

The purpose of the officer position is day to day implementation of the support functions responsibilities. 

Generic responsibilities 

• Ensure adherence with NRC policies, tools, handbooks, and guidelines. 

• Implement delegated support function portfolio according to plan of action. 

• Prepare and develop status reports as required by management. 

• Ensure proper filing of documents.  

• Promote and share ideas for improvement of the support function. 

Specific responsibilities  

• Ensure compliance with NRC policies and the local labour law in all procedures and processes. 

• Be a focal point person in the recruitment, contracting, induction and placement activities in Dolo Ado and support field offices in recruitment when needed 

• Advice and support line manager in the recruitment and selection processes 

• Ensure that all new staffs have filled ID forms and make sure every staff has the organisation ID card.  

• Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff 

• Update the weekly recruitment tracking sheet and share to the CO HR focal person 

• Maintain all administrative work at the area level and ensure all admin necessary items are properly keep/stored. 

• Participate in the recruitment process of Contingent Workers and prepare payroll

• Ensure that Contingent workers records are up to date and file appropriately 

• Maintain full up to date records and archives of employee personnel files and other documents

• Update tracking sheet for personal files and communicate the same with CO HR focal person

• Create CV pool system for Dolo Ado area that can be used for emergency recruitment 

• Support on the day to day routine activities of HR/Admin at the different Dolo Ado refugees camps  and all field area 

• Perform any assignment given by immediate supervisor 

1. Competencies   

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 

 1. Professional competencies  

These are skills, knowledge and experience that are important for effective performance.  

 Generic professional competencies:  

• BA Degree in Human Resources Management/Management 

• Minimum of 5 years of relevant work experience in Human Resources 

• Experience from working as a Support Function Officer in a humanitarian/recovery context 

• Previous experience from working in complex and volatile contexts 

• Documented results related to the position’s responsibilities 

• Good knowledge of English  

 Context/ Specific skills, knowledge and experience:  

• Understanding of the relevant laws and statutory requirements. 

• Good communication and interpersonal skills 

• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector 

• A strong administrative service orientation  

• Keen sense of compliance with policy and procedure 

• Good employer-employee contract negotiation skills 

• Personal conflict resolution and problem solving skills 

• Strong organizational and team working skills 

• Good cultural awareness and sensitivity 

• Basic employee counselling skills 

• Highly confidential  

• Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications. 

2. Behavioral competencies 

• Handling insecure environment 

• Planning and delivering results 

• Empowering and building trust 

• Communicating with impact and respect 

How To Apply

Application procedure

Interested candidates who meet the above criteria are invited to send in their application letters including updated curriculum vitae with day-time telephone number and contact details of three work-related referees only through HR and Administration Officer - Boqolmayo. Please attach photocopies of the most relevant educational certificates/testimonials and work experience documents. Applications should reach NRC latest by 23 June 2025 at 5:00pm. 

NB: only shortlisted candidates shall be contacted.

“Female candidates are strongly encouraged to apply and on-the-job training will be provided!”