Job Opportunity: Branch Manager-Internal/External position available at Shabelle Bank SC in Gunagada, Kabribayah, Jig-jiga(Karamra Branch) and Ayshia, Somali. Accounting and Finance jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Job Objective:  To lead and coordinate the marketing activities of all staff within the branch, support the sustainable and profitable growth of the Bank and improve the efficiency of the branch operation and resource utilisation by enhancing attraction, satisfaction and retention of existing customers through providing excellent customer service delivery.

Job & Responsibilities: 

• Plan and coordinate the overall activities of the branch.

• Identify and recruit potential customers, and provide professional advice.

• Motivate and coach the staff.

• Develop and implement service delivery plans and programs to optimize service excellence and customer experience in the branch.

• Ensure proper compilation of information for loan and foreign currency requests and submission of the same to the appropriate organ for further processing and approval.

• Coordinate the marketing efforts of the branch and also regulate the branch brand usage to the bank's standard.

• Manage customer service levels against customer expectations.

• Check and sign the daily cash book jointly with the customer service supervisor.

Measure branch staff’s operational performance periodically and support branch staff on developing, managing and growing customer relationships

• Master’s Degree/BA Degree in Economics, Management, Accounting or other Business-related fields.
• Experience:  with 4/6 years of banking experience, respectively, of which 2 years as a branch manager Grade I

How To Apply

Applicants who meet the above requirements are required to submit a short CV in PDF format, not exceeding 3 pages, via the website www.ethiojobs.net. Please note that hard copies or physical applications will not be accepted.

Shabelle Bank reserves the right to cancel the advertised position at its discretion. Additionally, the Bank does not charge any fees at any stage of the recruitment process.