Job Opportunity: Retail Manager position available at Transsion Manufacturing PLC in Addis Ababa. Sales and Marketing jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

Specific Duties and responsibility 

• Oversee the day-to-day operations of the retail store, ensuring all processes run smoothly and efficiently.
• Maintain high standards of visual merchandising, cleanliness, and store presentation.
• Ensure stock levels are adequately managed, including inventory control and reordering of merchandise.
• Drive sales and achieve monthly, quarterly, and annual sales targets.
• Monitor store performance and adjust strategies as necessary to meet business objectives.
• Analyze sales trends and customer behaviors to develop and implement sales initiatives.
• Create an engaging shopping experience that encourages customer loyalty and repeat business.
• Lead, motivate, and manage a team of retail associates, ensuring they are trained, engaged, and empowered to deliver exceptional customer service.
• Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.
• Ensure high levels of customer satisfaction by addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Monitor customer feedback and implement improvements to enhance the in-store experience.
• Promote and implement loyalty programs and other promotional activities to build customer retention.
• Coordinate in-store promotions, marketing campaigns, and product launches.
• Collaborate with the marketing team to ensure alignment between brand strategies and retail activities.
• Implement seasonal sales strategies and promotional displays to boost foot traffic and sales.
• Provide regular reports on sales performance, staffing, customer feedback, and inventory levels to upper management.
• Track competitor activity and industry trends to remain competitive in the market

Education:-Bachelor’s degree or MBA in Business Administration, Management, Marketing Management Retail Management, or related field .

Experience: -4-8 years of experience in retail management or a similar leadership role in the retail sector.

Required skill

• Strong understanding of retail operations, sales strategies, and customer service excellence.

• Proven ability to lead, motivate, and develop a team to meet performance goals.

• Excellent communication, organizational, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficient in using retail management systems.

• Experience in specific retail industry, electronics, Mobile Manufacturing & Sales or FMCG.

• Knowledge of visual merchandising and store layout best practices.

• Experience managing multi-location retail operations.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.

• Ability to work under pressure and handle challenges in a fast-paced environment.

How To Apply

Interested and qualified applicants who fulfill the minimum required specifications can send their updated CV and Cover letter online through the following email addresses transsionmanufacturing@gmail.com