Job Opportunity: Community Help Desk Facilitator position available at World Vision Ethiopia in Gambela. Communications, Media and Journalism jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

The main Purpose of this Community Help Desk Facilitators is Facilitate the planning and implementation of all WFP activities in line with Complaints and Feedback Mechanisms (CFM) minimum standards by closely working with GFD program team and stakeholders at camp level. Ensure the complaints are identified, received and respond as per the minimum CFM standard. Lead and facilitate the establishment of CFM platforms, awareness creation for project participants on their entitlement, targeting criteria, where and When distribution is takes place etc.

Role and Responsibility

• Work closely with program team, stake holders and commodity staff for the smooth implementation of AAP approach, integration of protection and Gender perspective in distribution activity.
• Electronically collect compliant and feedback using available digital accountability and monitoring platforms
• Work closely with WFP, UNHCR, RCC and WVE GFD team other so as to all pre distribution and post distribution activities are carried out according to the operational SoP and minimum standard
• Ensure that the community being receiving the assistance is well communicated about entitlement and informed about safeguarding, PSEA, and AAP
• Work closely with WV HAP, Protection and MEAL team to ensure collection of quality CFR data and management of data. Quality and on time reports will be shared and use as an input for adjustment and program design
• Establishing strong partnership and work relationship with partners stakeholders
• Ensure application of do-no harm approach in the service delivery

Educational level required:   

·       BA/BSc Degree in Sociology, Social Science, Social work, Gender studies, Disaster Management, Rural Development, Economics & Dev’s. Studies and any other related field of studies with minimum of five (2) years of experience 

Experience:

• At least 2 years relevant experience in AAP, Gender, child protection and safeguarding program design and management.
• Experience with and knowledge of AAP, AGD mainstreaming, gender integration, and protection mainstreaming in food assistance programing.
• Good knowledge of concepts, approaches, and application of gender marker, safeguarding policies and best practices in gender integration and protection mainstreaming.

Additional Requirements:

• Understanding of international protection and gender standards.
• Demonstrated ability to conduct assessments and studies, including gender audits and protection risk analyses.
• Experience with capacity strengthening and partnership building.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.
• Demonstrated commitment to accountability to affected populations, and experience working with and meaningfully engaging diverse populations, including pregnant and lactating mothers, persons with disabilities, older adults, and refugees
• Demonstrated commitment to and application of gender responsive programming and positive action measures towards gender equality, including the participation and leadership of women.
• Committed to World Vision’s vision, mission and core values
• Willingness to work under pressure and extra hours.
• Ability to perform field assignments and willingness to travel for long periods in difficult terrain, harsh and demanding conditions.
• Cross-cultural sensitivity, flexible worldview, emotional maturity

How To Apply

Interested applicants can use the following Link to apply:  https://worldvision.wd1.myworkdayjobs.com/WorldVisionInternational/job/Gambella-Ethiopia/Community-Help-Desk-Facilitator-2_JR47314

World Vision is a child-focused organization that is committed to safeguarding all children as well as adult beneficiaries and has zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them.

Disclaimer: World Vision Ethiopia is a reputable organization that values transparency and fairness in its recruitment process and does not solicit any money for any job application. We encourage all job seekers to be cautious of any job ads that require payment or personal information upfront. If you have any questions or concerns about our job ads or recruitment process, please do not hesitate to contact us directly