Job Description
Number of people required: - Two
Company: London Café Satellite Restaurant & Catering /NHY Import & Export
Location: Addis Ababa, Ethiopia
Employment Type: Full-Time
Department: Quality Assurance & Operations
Reports To: Operations Manager
Position Overview
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The Food Safety & Hygiene Officer is responsible for establishing, leading, and enforcing occupational food safety and hygiene standards across all London Café satellite outlets, central production kitchens, and off-site catering operations. The primary objective is to manage HACCP compliance, lead kitchen hazard controls, uphold food safety regulations, and oversee sanitation and occupational health protocols across all preparation, production, and service areas.
Key Responsibilities
Strategic HACCP & Food Safety Management:
Develop, implement, and audit Hazard Analysis Critical Control Point (HACCP) systems and local food safety regulatory standards across all central kitchens, satellite outlets, and event catering sites.
Oversee routine hygiene assessments, critical limit monitoring, temperature logs, and raw material quality control processes.
Drive compliance with Ethiopian Food and Drug Authority (EFDA) standards and corporate food safety policies.
Develop and implement Standard Operating Procedures /SOPs/ for all food safety and Hygin and other related operation standards.
Occupational Food Safety, Health & Hazard Mitigation:
Direct risk assessments to identify, minimize, and eliminate operational and kitchen hazards (e.g., hot surfaces, chemical safety, electrical hazards, wet floor management).
Establish safety protocols, enforce Personal Protective Equipment (PPE) compliance, and oversee emergency response strategies to maintain a zero-incident workplace.
Audit incident reports, conduct root-cause analyses, and implement preventative measures across all operational sites.
Sanitation Operations & Health Auditing:
Lead standard operating procedures (SOPs) for cleaning, sanitization, and equipment maintenance across all food preparation, storage, and customer dining environments.
Manage chemical inventory safety, pest control contracts, and hazardous material storage guidelines.
Oversee health screening schedules and ensure timely medical certificate renewals for food handlers and service staff.
Team Leadership & Capacity Building:
Design and deliver mandatory training programs on personal hygiene, safe food handling, allergen cross-contamination, and occupational safety.
Lead, mentor, and evaluate quality assurance and hygiene staff, fostering a continuous improvement mindset.
Prepare executive reports, compliance analytics, and operational metrics for senior leadership.
Job Requirements
Education: Master’s or Bachelor’s degree in Food Science, Food Safety & Quality Management, Environmental Health, Occupational Health & Safety, Hospitality Management, or a related field.
Experience: Minimum 5+ years of relevant operational experience in 5 or 4 star hotels or chained restaurants.
Ability: Supervisory capacity overseeing food safety/OHS across multi-outlet restaurants, central kitchens, or commercial catering operations.
Competencies & Skills:
In-depth understanding of food microbiology, hazard mitigation, regulatory standards, and health audit protocols.
Demonstrated management capability in policy enforcement, cross-functional coordination, and budget oversight.
Working Schedule:
Working according to assigned shifts, including day, evening and night shifts.
How To Apply
Interested candidates meeting the requirements should submit their application letter, detailed CV, and relevant credentials to:
In-Person: NHY Import & Export / London Café Head Office, Addis Ababa, Ethiopia.
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Email Application: nhyhr2@nhyimport.com
Application Deadline: within seven /7/ consecutive working days from the date of the announcement.
