Receptionist and Front Desk Officer

Job Description

Job Summary

We are seeking a customer-oriented, good looking and energetic Receptionist & Front Desk Officer to join our team. As the first point of contact at our showroom, you will play a crucial role in creating a welcoming, professional, and memorable experience for our clients.

Job Requirements

Education:

• Diploma or Bachelor’s Degree in Secretarial Science, Office Management, Marketing, Business Administration or with related field of study

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Experience:

• 1–3 years of experience in front desk operations or customer service

• Experience in automotive or retail environments is a plus).

Duties and Responsibilities:

• Client Engagement: Warmly greet showroom visitors, address their needs, and direct them to the appropriate sales executive or department.

• Call & Inquiry Management: Answer incoming phone calls, address general inquiries regarding available vehicle models, and route calls efficiently.

• Showroom Environment: Ensure the front desk, waiting lounge, and reception area remain clean, professional, and well-stocked with promotional brochures and refreshments.

• Administrative Support: Assist with logbook maintenance, visitor tracking, incoming/outgoing mail/packages, and basic clerical tasks.

• Appointment Scheduling: Help schedule test drives, customer meetings, and service appointments as needed.

• Cross-Department Coordination: Work closely with the sales, administrative, and customer service teams to ensure smooth daily operations.

Skills & Competencies

• Technical Proficiency: Basic proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment (copiers, multi-line phone systems).

• Communication Skills: Excellent verbal and written communication skills in Amharic and English; outstanding telephone etiquette.

• Organizational Skills: Strong ability to multitask, prioritize duties, and handle high-traffic customer environments with composure.

How To Apply

Apply through Ethiojobs: THIS LINK