Job Opportunity: Junior Credit Information Customer Officer (CIC) External position available at Shabelle Bank SC in Addis Ababa. Customer Service jobs in Ethiopia are in high demand. Apply now through GeezJobs - Ethiopia's leading job portal.

• Collect and consolidate customer financing profiles from branches and financing units.

• Ensure accuracy and consistency of data submitted to the Credit Reference Bureau (CRB).

• Regularly update credit limits, repayment behavior, and classification status.

• Prepare and submit monthly credit reports to the National Bank of Ethiopia (NBE) as per regulatory requirements.

• Respond to data accuracy queries or correction requests from the CRB or NBE.

• Ensure full compliance with the Bank’s internal credit information reporting policy.

• Provide up-to-date credit history and exposure status to appraisal and risk departments upon request.

• Monitor changes in borrowers’ risk classifications and support timely decision-making.

• Assist with internal audits or regulatory examinations related to credit data.

• Collaborate with IT and financing teams to automate and enhance credit information flow.

• Maintain confidentiality and security of customer data in line with regulatory standards.

• Address data mismatch issues and coordinate resolutions with external authorities.

• B.A Degree in Accounting, Management, Information Systems and related fields.

• Relevant experience in credit administration, collections, or follow-up activities in a banking and 1 year & above banking experience.

How To Apply

Applicants who meet the above requirements are required to submit a short CV in PDF format, not exceeding 3 pages, via the website www.ethiojobs.net. Please note that hard copies or physical applications will not be accepted.

Shabelle Bank reserves the right to cancel the advertised position at its discretion. Additionally, the Bank does not charge any fees at any stage of the recruitment process.